Buss Writing Exam 2

Front 1

What is a high context culture

Back 1

Tend to prefer indirect verbal interaction.
Tend to understand meanings embedded at many sociocultural levels.
Are generally more proficient in reading nonverbal cues.
Value group membership.
Rely more on context and feeling.
Employ spiral logic.
Talk around the point; avoid saying no.

Front 2

What is a low context culture

Back 2

Tend to prefer verbal interaction.
Tend to understand meaning at one level.
Are generally less proficient in reading verbal cues.
Value Individualism.
Rely More on logic.
Employ linear logic.
Say no directly.

Front 3

Name 4 poor team habbits

Back 3

Groupthink - going along with everyone without expressing your views.
hidden agendas - having private motivations
free riders - not contributing
fairly
expenses - cost issues in getting organized

Front 4

what is culture context?

Back 4

the pattern of physical cues, environmental stimuli, and implicit understanding that conveys meaning between two members of the same culture.

Front 5

keys to a good meeting

Back 5

keep the meeting moving
pace the discussion
summarize the results
encourage participation
work at listening- most of us only at a 50% efficiency rate
watch for body language

Front 6

name 5 good business ethics

Back 6

Use polite words.
Express sincere appreciation and praise.
Be selective in sharing personal information.
Don't put people down.
Respect coworker's space.
Rise above others' rudeness.
Be considerate when sharing space.
Choose the high road in conflict.
Disagree agreeably.

Front 7

what is the characteristic of culture

Back 7

culture is shaped by attitudes learned in childhood and later internalized in adulthood. as we enter this current period of globalization, we should expect to make adjustments and adopt new attitudes

Front 8

what is an economical trait of business writing

Back 8

present ideas clearly but concisely. length is not rewarded

Front 9

tips to improve communication among diverse work places :

Back 9

Seek training.
Understand the value of differences.
Don't expect conformity.
Learn about your cultural self.
Make fewer assumptions.
Build on similarities.

Front 10

whats it the beginning phase

Back 10

pre-writing phase

Front 11

what are the steps in the pre writing phase

Back 11

analyze - purpose? receiver? channel?
anticipate - profile audience. neutral, positive, or negative response.
who is my primary reader or listener.
who might see or hear this message after the primary audience?

Front 12

what is the you view

Back 12

they emphasize the second person pronouns you, your instead of first person-pronouns

Front 13

what should you ask yourself to see if a message is complete?

Back 13

the 5 w's

Front 14

what is the accuracy of a letter

Back 14

the legality of the letter. make sure your letter is correct

Front 15

what is the structure of writing a routine memo, e-mail and message

Back 15

subject line, opening, body, and closing

Front 16

what is a good subject line

Back 16

informative subject line

Front 17

opening of emails structure

Back 17

be direct revealing the main idea immediately

Front 18

body of email structure

Back 18

more information about email,
discuss topic logically

Front 19

closing in an email

Back 19

generally ending in actiona information, dates and deadline
salutations - friendliness

Front 20

when using bullets

Back 20

always list the most important first

Front 21

what should we do before writing an email

Back 21

collect all information needed.

Front 22

what is research?

Back 22

collecting information to help shape the message

Front 23

what are the four phases in the writing phase

Back 23

research phase
organize phase
compose phase
direct pattern phase

Front 24

what is research?

Back 24

gathering background data to provide facts.

Front 25

what does it mean to organize

Back 25

group similar information together to do so directly or in directly

Front 26

what does it mean to compose

Back 26

prepare a first draft

Front 27

what is a direct pattern

Back 27

saves the reader time
sets a proper frame of mind
prevents frustration

Front 28

what is the indirect pattern

Back 28

when u feel will have a negative reaction.
respects the feeling of the audience
facilitates a fair hearing
minimizes a negative reaction

Front 29

what is confirmation bias

Back 29

if you only pay attention to information that reinforces your existing beliefs and ignore or discredit information that contradicts your beliefs

Front 30

what is sociocentrism

Back 30

involves the use of society-centered standards

Front 31

what is credibility

Back 31

the perception of integrity of the message based on an association with the source

Front 32

what is the channel?

Back 32

"how is the information being transferred?

Front 33

what is a metasearch?

Back 33

returning search results from several search engines at once

Front 34

what is evaluating your source part of in the process of business writing

Back 34

preperation

Front 35

what is priming

Back 35

excited state of awareness

Front 36

what is incubation

Back 36

process by which you cause an idea or ideas to develop in your mind

Front 37

production

Back 37

involves the act of creating document from the elements you have gathered

Front 38

how should your thesis statement be?

Back 38

be a declarative statement;
be a complete sentence;
use specific language, not vague generalities;
be a single idea;
reflect consideration of the audience.

Front 39

what is an artifacts

Back 39

nonverbal representation of communicatoin

Front 40

what can cause cultural differences

Back 40

ethnocentric tendencies, stereotyping, and assumptions

Front 41

what is a individualistic culture

Back 41

one the values individual freedom and personal independence and cultures

Front 42

what is explicit culture and implicit

Back 42

explicit- where rules are clearly communicated
implicit where rules are often understood nonverbally

Front 43

what is polychromatic time

Back 43

perception of time is not exact might take an hour to really start meeting

Front 44

what is theory x

Back 44

workers are lazy and managers need take alot of charge

Front 45

what is a primary group

Back 45

meet most if not all of ones needs

Front 46

what is a secondary group

Back 46

meet some but not all needs

Front 47

what is a divergent group member

Back 47

pulls back contribute less and start to see themselves as separate from the group

Front 48

what is a cost benefit analysis

Back 48

ranks each solution according to its probable impact