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18 Cards in this Set
- Front
- Back
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What is Collaboration for both the company and individuals |
•A WORKING PRACTICE WHEREBY INDIVIDUALSWORK TOGETHER TO ACHIEVE BUSINESS BENEFIT. •Collaboration enables individuals to worktogether to achieve a DEFINED and common business purpose. |
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In a business synchronus collaboration is: |
where everyone interacts in realtime, as in online meetings, through instant messaging, or via Skype, |
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In a business asynchronus collaboration is: |
where the interaction can betime-shifted, as when uploading documents or annotations to sharedworkspaces, or making contributions to a wiki |
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Shared workplaces is where you share a common area for your documents. Give at least 2 examples |
Google Docs Microsoft Sharepoint EMC Documentation eRoom |
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Where is a good place to use Wikis |
FAQ- Frequently Asked Qestions |
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Conceptual Level Awareness |
•We become part of a working entity with ashared purpose |
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Conceptual Level Motivation |
•We drive to gain consensus in problemsolving or development |
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Conceptual Level Self-synchronization |
•We decide as individuals when things needto happen |
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Conceptual Level Participation |
•We participate in collaboration and weexpect others to participate |
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Conceptual Level Mediation |
•We negotiate and we collaborate togetherand find a middle point |
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Conceptual Level Reciprocity |
•We share and we expect sharing in returnthrough reciprocity |
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Conceptual Level Reflection |
We think and we consider alternatives |
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Conceptual Level Engagement |
•We proactively engage rather than waitand see |
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Enterprise Collaboration |
Enterprise collaboration is asystem of communication among corporate employees that may encompass the use ofa collaborationplatform, enterprisesocial networking tools, a corporate intranetand the public Internet. |
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Enterprise Mobility |
•Employees working from various locationsusing notebooks, tablets and smartphone |
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Contextual collaborations |
involves embedding business applications,such as word processors, enterprise instant messaging (EIM),shared calendars and other software into a unified user interface |
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Collaborative CRM |
•is an approach to customer relationshipmanagement (CRM) in which the variousdepartments of a company, such as sales, technical support, and marketing,share any information they collect from interactions with customers. The goalis to improve the customer experience and foster loyalty. |
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Collaborative BI |
•(collaborative businessintelligence) integrates BI software with collaboration tools, including socialand Web2.0 technologies, to support improved data-driven decision making. |
