Written Communication Reflective Report

that I should have been more specific in this journal entry. I needed to explain how and why my communication was successful with the barista. My communication with the barista was successful because we were both clear, and got our message across to one another. In my third journal entry I talked about how my friend and I had a miscommunication through electronic messages. From this experience I learned how easily communication can be misinterpreted, and how important it is to be clear and specific when communicating. There was another journal entry on 9/28 where I talked about my experience communicating with the employees at a business that fixes cell phones. The employees never got back to me when they said they would, which taught me about being proactive when communicating because I had to reach out to them several times. In my next journal on 10/5 I discussed a …show more content…
Communication can be expressed orally, in a written form, nonverbally, in a professional setting, or in a personal setting. My written communication skills improved drastically over the course of this semester by learning how to properly format and write business letters and emails. The cover letter and common assignment provided good practice and experience for developing my written communication skills. My oral communication skills were enhanced this semester by learning about listening. Before this semester I thought I had good listening skills, but I learned that listening requires effort and how there are many mental and physical barriers that interfere with ones ability to listen. Now that I am aware of how to be a better listener I am able to communicate more efficiently with others in a professional and personal setting. This semester I learned a lot of new concepts regarding communication, and I believe that my skills ended up improving from where they started at the beginning of the