The Importance Of Cultural Fluency In Riverside County

1315 Words 6 Pages
Riverside County has a very diverse population. Employees service people from different cultural backgrounds including but not limited to Hispanics, Chinese and Arabic people. It is important for county workers to understand the importance of cultural fluency to better serve the diverse community he or she works in. Understanding cultural fluency will help to enhance communication across cultural boundaries and help organizations succeed in the global marketplace. I practice cultural fluency on a daily basis. It is an important component of leadership. Leaders should be culturally aware of the diverse population they are working with both internally and externally. As a leader it helps to be more marketable and promotable to other organizations. …show more content…
It is best to use cultural fluency to my advantage to help establish a greater perspective on creative ideas. If I disregard cultural fluency I can be sending the wrong message and possibly breaking already established rapport. There are more than 39% of people who speak another language in their homes. There are 21.9% of foreign-born people living in Riverside County ("Riverside County QuickFacts from the US Census Bureau," n.d.). With almost half of Riverside county residents speaking another language and born in another country, it is critical to hire employees who are culturally fluent to help better serve the community. Leaders within my organization are very knowledgeable in cultural fluency. They understand the importance of diversity and the impact it brings to the organization. Serving a diverse community and working in one helps leaders to communicate across the marketplace. It also makes the organization more marketable when potential employers learn that an organization has a better understanding on culture and the importance of …show more content…
I think my education and my experience with working in a diverse environment have helped me to understand people and how their background, social norms and beliefs all impact who they are and how they react to certain situations.
I always take culture and social norms in account when addressing my staff. In some instances I have to step out of my comfort zone in order to effectively help the staff. It is not always an easy thing to do but as a leader one has to address each person as an individual. There may be times as a leader one may have to step out of his or her comfort zone and it will feel unauthentic but it may be necessary to communicate with someone who is accustomed to another type of leadership.
I also think that I have mastered cultural fluency by showing interest in different cultural backgrounds and trying to learn the language or mannerisms of the culture, which has helped me, gain respect from the employees. Molinsky states, “the first thing under your control is, quite simply, your ability to show genuine interest in other peoples culture”). Since I have taken an interest in other people’s culture, the employees are more than likely willing to forgive me for my faux

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