Lawn Service Case Study

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Register to read the introduction… will be broken into two divisions. The first will be on our web site; this section of the web page will let the customers see payments, make payments, and set up payments. Companies or individuals will be able to make payments on the web page using their credit card or customers could set up an automatic withdrawal from their checking accounts. The accounting department responsibilities will involve being interactive with the customer so there is not any confusion between how to pay, when the customer is going to make a payment, and what to charge each customer. The second division of the accounting department will deal with the company budget. Our initial budget will be …show more content…
The sales department will be responsible for direct contact with our new and existing customers. Maintaining loyalty of existing customers and building trustworthy relationships is a primary goal of the company. Currently, Lawn Service Inc. does not have the focus on sales. The company is working with existing customers, referrals and contacts generated through advertising. This focus must be changed in order to continue our growth. Advertising through the distribution of flyers, banners and an attractive informational website will enhance business.
To meet the required needs of lawn care services, the sales department will contribute by negotiating spread sheets of: price categories with variations accordingly, agreement contract terms and train customer service representatives. Customer representatives must be aware when speaking with clients the method in which to use persuasion skills to contract the sale. The sales department must continuously be aware of its performance, make accurate cost calculations and gather updated marketing information for upcoming promotions and business needs.
Customer
…show more content…
With this in mind, our team would like to propose the development of www.lawncareinc. The domain name has been registered to at GoDaddy.com and will be ready for transfer and development within 7 business days. The website will be developed in house using a packaged web design page such as Front Page, and will host at ZZ Hosting for around $5 monthly. The plan includes 1GB disk storage space and 100GB of data transfer and unlimited e-mail accounts. ZZ Hosting provides secured server cabinets, generator backup incase of electrical outage, Secured Server, 24 hour technical phone support, video, audio, mail list services, and shopping cart software as well as no startup fees. The technical team will also be assisting in the development of several customer databases through the use of MS

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