Dr. William Edwards Deming was an author, statistician, engineer, professor and management consultant. Though Deming did not gain recognition until after the publishing of his book “Out of the Crisis,” his work in quality management began in Japan. After World War II, Deming traveled to Japan as a statistician assisting with the census in the aftermath of the two atomic bombs. Building rapport with Japanese business leaders, he shared advice on improving quality, increasing productivity and decreasing the amount spent by companies overall. Companies that followed Deming’s techniques, like Sony and Toyota, experienced
