Cooks Observation

During observation there were several occasions where I saw acts similar to this. There are what it looks like to be developed clan-like groups among individuals in the kitchen. They sit together during lunch periods and talk openly with each other. One of the DS3 Cooks, Christine, tends to be at the head of one of these groups. Many people seem to not only report to her because she is a designated leader but as a social leader. They report to her for many things emotionally and gossip wise. Others also play roles as leaders in groups. There is one clan group that is bound together culturally rather than socially. They all have a Latino background and speak Spanish actively among each other. Each group varies in members, some member overlap …show more content…
Since there are many cooks, there are two people per positions so they can each have time off. During certain days, the cooks seem more relaxed and others higher strung. The days that people seem to be more higher strung are days that the Class A managers and particular Class B Lead cooks work. During days like this, the kitchen has an angrier, secluded feel to it. People tend to be more reserved and not as talkative. Occasionally people will whisper to one another or even speak other languages to avoid being heard by others. There are also days were people have a brighter attitude. These days the kitchen feels more loose and relaxed among the cooks.
The Class A managers are rarely ever seen. They tend to stay in their offices and only come out to socialize with others during lunch breaks or dinner breaks. Many people in the kitchen tend to have a negative outlook on these managers. Typically there are many comments made daily when they are not around. Most are directed toward their work ethic. Some names have even been developed from their personality qualities or their …show more content…
There was little to no interactions with the Class C employees that was observed. The interactions between the Class A and B groups seemed to have negative effects on both. Neither really cared to be bothered with the others “mediocre” reasons and issues. It could be the Class B worker believe that the volume of Class C groups are too much to handle. There could also be a little bit of resilience to the power they hold over them. The Class A managers could feel like they need to step in and intervene because the Class B cooks cannot handle it themselves. This could have been brought on by years of rebuttal or even some prior