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3 Cards in this Set
- Front
- Back
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Strategy creation |
Strategy can come from many sources, formal sources like focused discussions, deciding to change your strategy, new information that makes you change as well as informal sources like discussions in the office.
Bottom up: strategy coming from operations Outside in: strategy coming from the outside. What do customers want? Ad hoc: informal, less focus on long term, more focus on general direction and less on forecast, less control more coordination, more focus on dialogue. |
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Six managerial strategies managers use for power |
Image building - if you believe in their image you'll follow them Scapegoating - pointing blame at others Selective information - If you control information you control the narrative Alliance and networking - having access to key players and inviting people that will make you look good Compromise - give up battles that don't matter to win the war Rule manipulation - refer to rules when they don't want to do something, special circumstances when they want to do something |
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Kotter on change process |
Unfreeze: create sense of urgency, form leading group and develop a mission Change: communicate what needs to happen, make people accept it, generate short term results Re-freeze: consolidate the improvements and keep working the new way. |
