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106 Cards in this Set

  • Front
  • Back

Global mindset

Ability to analyze, understand and manage (if in a managerial position) an internal organization in ways that are not dependent on the assumptions of a single country, culture or context.

Value

Value is measured by a product’s performance characteristics and by its attributes for which customers are willing to pay.

Judgement

The capability of making successful decisions when no obviously correct model or rule is available or when relevant data are unreliable or incomplete.

Tangible resources

Assets that can be observed and quantified

Intangible resources

Assets deeply rooted in firm's history, accumulating over time, and relatively difficult for competitors to analyze and imitate

Valuable capabilities

Allow the firm to exploit opportunities or neutralize threats in its external environment

Rare capabilities

Capabilities that few, if any, competitors possess

Costly-to-imitate capabilities

Capabilities that other firms cannot easily develop

Non-substitutable capabilities

Capabilities that do not have strategic equivalents

Primary activities

Activities involved with a product's physical creation, its scale and distribution to buyers, and its service after the sale

Support activities

Activities that provide the assistance necessary for primary activities to take place.

Outsourcing

Purchase of a value-creating activity from an external supplier

Competitors

Firms operating in the same market, offering similar products, and targeting similar customers

Competitive rivalry

Ongoing set of competitive actions and responses that occur among firms as they maneuver for an advantageous position in the market

Competitive behavior

Set of competitive actions and responses the firm takes to build or defend its competitive advantages and to improve its market position

Multimarket competition

Occurs when firms compete against each other in several product of geographical markets

Competitive dynamics

Refer to all competitive behaviors of all firms competing within a market

Market commonality

Concerned with the number of markets with which the firm and a competitor are jointly involved and the degree of importance of the individual markets to each

Resource similarity

Extent to which the firm's tangible and intangible assets are comparable to a competitor's both in terms of type and amount

Motivation

Concerns the firm's incentive to take action or to respond to a competitor's attack; relates to perceived gains and losses

Ability

Each firm's resources and the flexibility they provide in choosing to attack a competitor or responding to an attack

Competitive action

Strategical or tactical action taken by the firm to build or defend its competitive advantages or to improve its market position

Competitive response

Strategical or tactical action taken by the firm to counter the effects of a competitor's competitive action

Strategic actions and responses

Market-based move that involves a significant commitment of organizational resources and is difficult to implement and reverse

Tactical actions and responses

Market-based move that is taken to fine-tune a strategy; involves fewer resources and is relatively easy to implement and reverse

First mover

A firm that takes an initial competitive action in order to build or defend its competitive advantages or improve its market position

Second mover

A firm that responds to the first mover's competitive action, typically through imitation

Late mover

A firm that respond's to a competitive action a significant amount of time after the first mover's action and the second mover's response

Quality

Exists when the firm's goods and services meet or exceed customers' expectations

Slow-cycle markets

Those in which the firm's competitive advantages are shielded from imitation commonly for long periods of time and where imitation is costly (e.g. railways)

Fast-cycle markets

Those in which the firm's capabilities that contribute to competitive advantages aren't shielded from imitation, and where imitation is often rapid and inexpensive

Standard-cycle markets

Those in which the firm's competitive advantages are moderately shielded from imitation, and where imitation is moderately costly

Cooperative strategy

A strategy in which firms work together to achieve a shared objective

Strategic alliance

A cooperative strategy in which firms combine some of their resources and capabilities to create a competitive advantage.

Joint venture

Strategic alliance in which two or more firms create a legally independent company to share some of their resources and capabilities to develop a competitive advantage

Equity strategic alliance

Alliance in which two or more firms own different percentages of the company they have formed by combining some of their resources and capabilities to create a competitive advantage

Non-equity strategic alliance

Alliance in which two or more firms develop a contractual relationship to share some of their unique resources and capabilities to create a competitive advantage

Business-level cooperative strategy

A strategy firms use to grow and improve their performance in individual product markets

Complementary strategic alliances

Business-level alliances in which firms share some of their resources and capabilities in complementary ways to develop competitive advantages (horizontal + vertical)

Vertical complementary strategic alliance

Firms share their resources and capabilities from different stagesof the value chain to create a competitive advantage

Horizontal complementary strategic alliance

Firms share their resources and capabilities from the same stage of the value chain

Explicit collusion

When two or more firms directly negotiate with the intention of jointly agreeing about the amount to produce and the price of the products that are produced

Tacit collusion

When several firms in an industry indirectly coordinate their production and pricing decisions by observing each other's competitive actions and responses

Corporate-level cooperative strategy

Firms use it to help themselves diversify in terms of products offered or markets served, or both.

Diversifying strategic alliance

Corporate-level cooperative strategy where firms share some of their resources and capabilities to diversify into new products or market areas

Synergistic strategic alliance

Corporate-level cooperative strategy where firms share some of their resources and capabilities to create economies of scope

Franchising

Corporate-level cooperative strategy where firms (franchisors) use franchises as a contractual relationship to describe and control the sharing of their resources and capabilities with partners (franchisees)

Cross-border strategic alliance

International cooperativestrategy in which firmswith headquarters indifferent nations decideto combine some of theirresources and capabilities to create acompetitive advantage

Network cooperative strategy

Cooperativestrategy wherein severalfirms agree to formmultiple partnershipsto achieve sharedobjectives

Stable alliance network

Formed in mature industries where demand is relatively constant and predictable

Dynamic alliance networks

Used in industries characterized by frequent product innovations and short product life cycle

Strategic competitiveness

Achieved when a company successfully formulates and implements a value-creating strategy

Strategy

Set of coordinated and integrated commitments and actions designed to exploit core competencies and gain a competitive advantage

Competitive advantage

A firm has one when it implements a strategy competitors are unable to duplicate or find it too costly to try to imitate

Above-average returns

Returns in excess of what an investor expects to earn from other investments with a similar amount of risk

Risk

An investor's uncertainty about the economic gains or losses that will result from a particular investment

Average returns

Returns equal to those an investor expects to earn from investments with a similar amount of risk

Strategic management process

Full set of commitments, decisions and actions required for a firm to achieve strategic competitiveness and earn above average returns

Global economy

An economy in which goods, services, people, skills and ideas move freely across geographic borders

Globalization

The increasing economic interdependence among countries and their organizations as reflected in the flow of goods and services, financial capital and knowledge across country borders

Technology diffusion

The rate at which new technologies become available and are used

Perpetual innovation

How rapidly and consistently new information-intensive technologies replace older ones

Disruptive technologies

Technologies that can destroy the value of existing technologies and create new markets

Knowledge

Information, intelligence and expertise gained through experience, observation and inference

Strategic flexibility

Set of capacities used to respond to various demands and opportunities existing in a dynamic and uncertain competitive environment

Resources

Inputs into a firm's production process, such as capital equipment, the skills of individual employees, patents, finances and talented managers

Capability

The capacity for a set of resources to perform a task or an activity in an integrative manner

Core competencies

Capabilities that serve as a source of competitive advantage for a firm over its rivals

Vision

A picture of what the firm wants to be and, in broad terms, what it wants to ultimately achieve

Mission

Specifies the business or businesses in which the firm intends to compete and the customers it intends to serve

Stakeholders

The individuals and groups who can affect the firm's vision and mission, are affected by the strategic outcomes the firm achieves through its operations, and who have enforceable claims on the firm's performance

Strategic leaders

People located in different parts of the firm using the strategic management process to help the firm reach its vision and mission

Organizational culture

Refers to the complex set of ideologies, symbols and core values that are shared throughout the firm and that influence how the firm conducts business

Profit pool

The total profits earned in an industry at all points along the value chain

Path dependence

The (constraining) influence of past stages in organizational development on future decisions and actions

Exploitation

The refinement, choice, production, efficiency, selection, implementation and execution using existing knowledge

Exploration

The search, variation, risk-taking, experimentation, play, flexibility, discovery and innovation using new learning

Strategic renewal

The adaptive choices and actions a firm undertakes to alter its path dependence and maintain a dynamic strategic fit with changing environments over time

Dynamic strategic fit

Firm-specific fit over time between environment factors and organizational contingencies

Inertia

Persistent resistance to changing organizational features

Fitness

Organizational capacity to learn and change behavioural characteristics or capabilities to fit to new circumstances in organizational environments

Relative inertia

The notion that organizations' internal rate of change is too slow to respond to the rate of change in the external environment

Hypercompetition

An environmental condition characterized by rapidly escalating competition, high uncertainty, heterogeneity of players and constant disequilibrium and change

Routines

The regular and predictable behavior patterns of firms with which day-to-day operations get done

Isomorphism

Similarity in strategy and behavioral characteristics between firms

Dynamic capabilities

The firm's processes to integrate, reconfigure, gain and release resources to match and even create market change

Absorptive capacity

Firm's ability to value, assimilate and utilize new external knowledge

Exploratory learning

Adds new attributes to the organization's current portfolio of activities and competencies

Exploitative learning

Encompasses those actions that lie in line with the organization's current activities and competencies in existing domains

Competence trap

An overexploitation of existing competencies and specialized resources that is threatening firm's survival when environments change

Steady-state flexibility

Static procedures to optimize the firm's performance when the level of throughput and the nature of throughput remain relatively stable over time

Operational flexibility

Routine capabilities based on present structures and goals of the organization, providing the firm with a capacity to respond to dynamic changes in the environment

Structural flexibility

Managerial capabilities for adapting the organization structure and its decision and communication processes, providing the firm with a capacity to respond to complex changes in the environment

Strategix flexibility

Dynamic capabilities for adapting the goals of the organization, providing the firm with a capacity to respond to unpredictable changes in the environment

Organizational technology

The hardware and the software used in the transformation of inputs into outputs, as well as the configuration of the hardware and software

Organizational structure

The action distribution of responsibilities and authority among the organization's personnel (basic organizational form), the planning and control systems as well as the process regulations of decision-making, coordination and execution

Organizational culture

The set of beliefs and assumptions held relatively commonly throughout the organization and taken for granted by its members

Strategic drift

A process towards rigidity due to the fact that consciously managed incremental changes in the organization do not keep pace with more radical environmental changes

Strategic neglect

A process towards chaos and reduction of decision-making capacity due to the deliberate tendency of management not to pay attention to a shared strategic orientation or a stable structure

Natural trajectory or routinization

A process of accumulation of specialized routines and fine-tuning of organizational conditions when firms age and competition decreases

Trajectories of revitalization

A process of developing dynamic capabilities and transforming organizational conditions to cope with increasing levels of competition

Ambidexterity

Ability to achieve high levels of exploration and exploitation

Contextual ambidexterity

Simultaneous pursuit of exploitation and exploration within an organizational unit by creating an organizational context that stimulates individuals to do both

Structural ambidexterity

Simultaneous pursuit of exploration and exploitation across organizational units that each specialize in either

Cyclical ambidexterity

Sequential pursuit of exploitation and exploration within an organizational unit over time

Reciprocal ambidexterity

Sequential pursuit of exploitation and exploration across domains, functions and hierarchical levels