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20 Cards in this Set
- Front
- Back
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Collectivistic cultures
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Cultures where goals are stressed
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Ethnocentrism
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The tendency to see ones own culture as supior to others
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Euphemism
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A pleasant word that is substituted for a less pleasant one
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Galatea effect
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Principle that states that we fulfill our own expectations
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Halo effect
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Primarily positive
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High power distance culture
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Based on power differences in which subordinates defer to superior
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Horn effect
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Primarily negative
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"I" messages
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Nonevalative responses that convey our feelings about nature of a situation
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Interpersonal communication
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Relationship level of communication
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Johari window
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A model containing four panes that is used to explain the roles that self awareness and self disclosure play in relationships
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Message
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The content of a communicative act
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Multiculturalists
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Person respectful of and engaged with people of a different culture
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Nonverbal communication
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Messages and responses no expressed with words
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Paralanguage
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Cvocal cues that accompany spoke. Language paraphrasing ( restate what one said in own words)
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Proxemics
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Study of the use of space
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Self concept
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Everything one thinks& feels about oneself
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Self esteem
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How one likes and values themselves
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Self image
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The way one perceives oneself to self serving roles
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Elements of communication
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People, messages, channels, noise, context, feedback, effect
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4types listening
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Fraudulent, monopolistic, selective, defensive
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