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67 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Practical Benefits |
Something that has everyday, personal, and cultural impications |
Confidence-building, conflict resolution, better employment, research |
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Personal benefits |
Learning about oneself and others, sensitive listening, sharpens critical thinking |
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Cultural benefits |
Prepares us for worldview, multiculturalism, awareness of egocentrism and ethnocentrism |
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Dyadic |
1-2 people |
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Small Group |
3-100 |
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Mass Communication |
100+ |
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Credibility |
Trustworthiness |
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Dynamic Circle |
Message, source (speaker), medium, feedback, audience |
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Speaker apprehension |
Personal fear or anxiety for speaking |
Anxiety, food, stress, comfort |
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Cultural barriers |
Language cultural traditions or ethics |
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Transactional communication |
Give and take |
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Transformational communication |
Persuasive |
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To inform goal |
Give information not widely known |
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Special occasion goal |
To celebrate a person's life or towards a collective group, commemorate, set of social agenda, entertain |
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To persuade goal |
Change someone's mind |
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Identification |
To see commonalities |
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Extemporaneous presentations |
Impromptu and not completely memorized, practiced |
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Ethics |
Moral principles that govern a person's behavior |
Dignity and integrity, respect for audience, responsible knowledge of the topic, accurate and objective reporting of info |
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Communication apprehension |
Individual fear or anxiety associated with either real or anticipated communication with another person or persons |
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Ethos |
Perceive credibility |
Looks, delivery, perparation |
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Formal power |
Given |
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Informal power |
Earned |
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Pre-preparation anxiety |
Doesn't know where or how to start |
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Preparation anxiety |
Practicing |
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Performance anxiety |
Knowing everything and being stressed out before |
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Performance anxiety |
During or in the moment |
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Overcoming communication apprehension |
Pick a topic you like, research, practice, visualize, cognitive restructuring to replace negative with positive thoughts, stay focused on the message not yourself, act confident |
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Attention gainer |
Not explicitly saying what the topic is while grabbing the listener's attention |
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Thematic statement |
Introducing topic |
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Preview |
Thesis |
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Internal summaries |
Resetting points in connecting them to the next |
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Summary statement |
Restating preview |
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Concluding remarks |
Wrapping up all ideas and explaining the purpose |
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Required support |
Vetted information |
Databases, physical copies of newspapers or magizines, specific dictionaries or encyclopedias |
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Optional support |
Unvetted information |
Google, general encyclopedias and dictionaries, .Org, .Gov |
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How to verbalize support |
The author's first and last name, credentials if they have them, publication, publishe date |
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Information that should be on a work cited page in MLA |
Authors, title, publication, date, pages, database |
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The different types of ceremonial speeches |
Celebrate a person's life or towards a collective group, commemorate, set a social agenda, entertain |
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Identification |
Seeing commonalities |
Narratives, recognition of heroes, renewal of group commitment |
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Magnification |
Selecting or highlighting important features about a person or an event |
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Anaphora |
Repetition of the same set of words or phrases to emphasize a point |
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Audience demographics |
Broad information |
Age range, ethnic background, social socioeconomic status, religion, political affiliation, gender |
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Audience Dynamics |
Personal or specific information |
Attitudes, beliefs, values |
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Cross cultural values |
A belief spanning across multiple cultures |
Eating together dinner, hunting, |
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Universal values |
A value if it has the same worth for all or almost all people |
Morality, aesthetic, human traits, human endeavor, social order |
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Message |
Content |
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Presentation |
Annunciation, eye contact, posture |
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Environmental |
AC, Lights |
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Negative dispositions |
Looking for the bad |
Pessimistic |
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Positive Dispositions |
Looking for the good |
Optimistic |
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Captive audiences |
Hostage |
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Voluntary audiences |
Choose to be there |
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Denotative meanings |
Literal |
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Connotative meanings |
Implied or slang |
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Feigning attention |
Faking it |
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Filtering |
Selective listening |
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Assimilation |
Changing integrity or identity completely |
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Contrast effect |
Rebel everything |
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Selective perception |
Tell him to pay attention to what we personally hold important |
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Active listening |
Concentrate, understand, respond |
Be attentive, ask open-minded questions, ask probing questions, request clarification, paraphrase, be attuned to and reflect feelings, summarize |
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Script writing |
Anticipating what it's going to be sad and coming up with a response before anything is even said |
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Defensive listening |
Looking for rolls, actively ignoring or avoiding topics, innocent comments as personal attacks |
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Critical thinking |
Objective analysis and evaluation of an issue in order to form a judgment |
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Facts |
The thing that is known or proven to be true |
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Inferences |
Something based on prior info to draw a conclusion not necessarily proven |
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Empathetic listening |
Putting yourself in the speaker shoes |
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Synergistic listening |
Both parties working together to make and meaning of a message |
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