Speech V15-Chapter 7

Front 1

Define nonverbal communication.

Back 1

Behavior other than written or spoken language that creates meaning for someone.

Front 2

Why is it important to learn about nonverbal communication?

Back 2

Nonverbal messages are the primary way we communicate our feelings and attitudes.

Nonverbal messages are usually more believable than verbal messages

Nonverbal messages work together with verbal messages to create meaning

People respond and adapt to others through nonverbal messages.

Nonverbal messages play a major role in initiating, maintaining, and developing interpersonal relationships.

Front 3

What are some cues to help tell if a person is lying?

Back 3

Greater time lag in response to a question

reduced eye contact

increased shifts in posture

unfilled pauses

less smiling

slower speech

higher pitch voice

more deliberate pronunciation and articulation of words.

Front 4

Interaction adaptation theory

Back 4

theory that suggests that people interact with others by adapting to their communication behaviors.

Front 5

interactional synchrony

Back 5

mirroring of each other's nonverbal behavior by communication partners

Front 6

What are the challenges of interpreting nonverbal messages?

Back 6

Nonverbal messages are often ambiguous

nonverbal messages are continuous

nonverbal cues are multichanneled

Nonverbal interpretation in culture based.

Front 7

Define Kinesics.

Back 7

Study of human movement and gestures.

Front 8

Identify the paradigm of "quasi courtship behavior.

Back 8

Courtship readiness- when you are attracted to someone, you may suck in your stomach, tense your muscles, and stand up straight.

Preening behaviors- you manipulate your appearance by combing your hair, applying makeup, straightening your tie

positional cues- using posture and body orientation to ensure that you will be seen and noticed by others.

appeals to invitation- using close proximity, exposed skin, open body positions, and eye contact to signal availability and interest.

Front 9

Define emblems

Give an example.

Back 9

nonverbal cues that have specific generally understood meanings in a given culture and may substitute for a word or phrase.

Hint 9

Raising a hitchhiking thumb.

Front 10

define illustrators.

Give an example.

Back 10

nonverbal behavior that accompany a verbal message and either contradict accent or complement it.

Hint 10

pounding the lectern to emphasize a point.

Front 11

Define affect displays.

Give examples

Back 11

nonverbal behavior that communicates emotions.

Hint 11

Hugging someone to express love

Front 12

Define regulators.

Give an example

Back 12

nonverbal messages that help to control the interaction or flow of communication between two people.

Hint 12

Looking at someone when you wish to speak.

Front 13

define adaptors.

Give an example.

Back 13

nonverbal behaviors that satisfy a personal need and help a person adapt or respond to the immediate situation.

Hint 13

Scratching; combing your hair.

Front 14

Name the categories of movement and gestures.

Back 14

Emblems, illustrators, affect displays, regulators, adaptors.

Front 15

What are the codes of nonverbal communication?

Define each one.

Back 15

Movements and gestures

eye contact

facial expressions

vocal cues

personal space

territoriality

touch

appearance

Hint 15

movements and gestures- communicate information, status, warmth, credibility, interest in others, attitudes, liking

eye contact- serves cognitive monitoring, regulatory, and expressive functions.

facial expressions- express emotions

vocal cues- communicate emotion through pitch, rate, volume, and quality; modify the meaning of messages.

personal space- provides information about status power and intimacy

territoriality- provides cues to use, ownership, or occupancy of space.

touch- communicates intimacy, affection, or rejection

appearance- influences perceptions of credibility and attraction.

Front 16

What are the primary emotional categories?

Back 16

surprise: wide opened eyes; raised and wrinkled brow; open mouth

fear: open mouth; tense skin under eyes; wrinkles in the center of the forehead

disgust: raised or curled upper lip; wrinkled nose; raised cheeks; lowered brow; lowered upper eyelid.

anger: tensed lower eyelid; either pursed lips or open mouth; lowered and wrinkled brow; staring eyes.

happiness: smiling; mouth may be opened or closed; raised cheeks; wrinkles around lower eyelids.

sadness: lip may tremble; corners of the lips turn downwards; corners of the upper eyelid may be raised.

Front 17

what are the importance of vocal cues?

Back 17

they communicate emotions, help manage conversations, use of silence speaks volumes.

Front 18

define backchannel cues

Back 18

vocal cues that signal your wish to speak or not to speak.

Front 19

Proxemics

Back 19

Study of how close or far away from people and objects people position themselves.

Front 20

What are the four spatial zones that Edward Hall identified in his study of Proxemics?

Back 20

Intimate space, personal space, social space, public space.

Front 21

Define intimate space.

Back 21

zone of space most often used for very personal or intimate interactions, ranging from 0 to 1.5 feet from the individual.

Front 22

Define personal space.

Back 22

Zone of space used for conversations with family members or friends ranging from 1.5 to 4 feet from the individual.

Front 23

Define Social space.

Back 23

Zone of space most often used for group interactions ranging from from 4 to 12 feet.

Front 24

Define public space.

Back 24

Zone of space used by public speakers or anyone speaking to many people ranging beyond 12 feet from the individual.

Front 25

Define territoriality.

Back 25

Study of how humans and animals use space and objects to communicate occupancy or ownership of space.

Front 26

Define territorial markers.

Back 26

things that are used to signify that someone has a claim on an area or space.

Front 27

What are the three primary dimensions of nonverbal cues?

Back 27

Immediacy, arousal, and dominance.

Front 28

Define immediacy.

What are its nonverbal cues?

Back 28

Cues that communicate liking and pleasure.

Hint 28

Eye contact, touch, forward lean, closeness to partner.

Front 29

Define Arousal.

What are its nonverbal cues?

Back 29

Cues that communicate active interest and emotional involvement.

Hint 29

eye contact, varied vocal cues, animated facial expressions, forward lean, movement.

Front 30

Define Dominance.


What are its nonverbal cues?

Back 30

cues that communicate status and power.

Hint 30

protected space, relaxed posture, status symbols.

Front 31

How do you check your perceptions of others' non verbal cues?

Back 31

observe their nonverbal behavior.

form a mental impression of what you think they mean.

ask questions to check whether your perception is accurate.

Front 32

expectancy violation theory.

Back 32

theory that you interpret the messages of others based on how you expect others to behave.

Front 33

perception checking.

Back 33

asking someone whether your interpretation of his or her nonverbal is accurate.

Front 34

emotional contagion theory

Back 34

theory that emotional expression is contagious; people can catch emotions just by observing others' emotional expressions.