Speech 54 #1

Front 1

Primary Groups

Back 1

Groups formed to meet primary needs for inclusion and affection.

Front 2

Secondary Groups

Back 2

Groups formed to meet secondary needs for control and problem solving.

Front 3

Committee

Back 3

A type of secondary group that performs a specific service for an organization.

Front 4

Quality Control Cirlce

Back 4

Organizational group that address issues of job performance and work improvement.

Front 5

Self-managed Work Teams

Back 5

(Also Called autononimous work groups) Groups of peers who manage their own work schedules and procedures.

Front 6

Ethics

Back 6

Standards and rules for appropriate member and leader behavior.

Front 7

Imputs

Back 7

All the elements of a system are present at the outset, or the initial raw materials of the system.

Front 8

Throughputs

Back 8

Influences on the system that result from actual activities within the group as it goes about its business.

Front 9

Outputs

Back 9

Those tangible and intagible products or achievments of the groups system emerging from throughput processes.

Front 10

Environment

Back 10

Systems do not exist in a valcume but are embeded in multiple surroundings or context.

Front 11

Open System

Back 11

Such systems have a free exchange of information with their environments; that is, inputs and outputs flow back and forth between the system and its environment.

Front 12

Close System

Back 12

Such system have limited flow of informations between themselves and their environment.

Front 13

Interdependence

Back 13

The elements of a system are related interdependently such that all elements mutualy influences eachother.

Front 14

Multiple Causes

Back 14

No single system input determines system outputs; instead system outcomes are the results of numerous, interdependence factors.

Front 15

Multiple Paths

Back 15

System objectives can be reached in a varity of ways.

Front 16

Nonsummativity

Back 16

A systems ability to take on an identity seperate from its individual elements.

Front 17

Tansactional

Back 17

While communicating, all interactents mutually and simaltaneously define both themselves and others.

Front 18

Content Dimension

Back 18

The "how" of a message expressing the recieved relationship between communication.

Front 19

Psuedolistening

Back 19

a poor listening habit involving pretending to listen to others.

Front 20

Silent Arguing

Back 20

A poor listening habit of prematurly judging anothers comments and the mentally preparing of refutation.

Front 21

Assuming Meaning

Back 21

A poor listening habit of interpreting others messages based uncritically on a listeners frame of reference.

Front 22

Mind Assult

Back 22

A poor listening habit of uncritically interpreting anothers message based on listeners frame of reference and insist on that meaning inspite of the others protest to the quantrary.

Front 23

Sidetracking

Back 23

A poor listening habit of responding to anothers message in an irrelevent manner.

Front 24

Defensive Responding

Back 24

A poor listening habit of responding to anothers message defensivly because a threat has been percieved.

Front 25

Active Listening

Back 25

Listening first to understand anothers message before critically judging the message.

Front 26

Emotive Words

Back 26

Words that trigger strong emotional responses.

Front 27

Discussion Question

Back 27

The main question or issue the group must answer.

Front 28

Information Question

Back 28

Ask for specific information or facts but not interpritations or opinions.

Front 29

Interpretation Questions

Back 29

Ask for personal opinions, interpretations, judgements; they invite discussion.

Front 30

Action Questions

Back 30

Ask how to impliment decision or policy already desided by the group.

Front 31

Nonverbal Behaviors

Back 31

Anything in a message that is not the word itself.

Front 32

Policy Questions

Back 32

Ask what should be done about an issue. The key word is should. Usually groups have discussed a number of information and interpretation questions before they begin to discuss and decide what policy to take.

Front 33

Primary Tension

Back 33

Anxiety arising early in a groups formation, as members work-out their relationships and rules.

Front 34

Secondary Tension

Back 34

Task related tension that stems from differing opinions about the substantive work of the group.

Front 35

Task Roles

Back 35

A task oriented behavior is one that contributes directly to the accomplishment of the groups task(s).

Front 36

Maintenance Roles

Back 36

Maintenance behaviors, are those that help the group maintain harmonious relationship and a cohesive interpersonal climate.

Front 37

Withdrawing

Back 37

Giving no response to others.

Front 38

Blocking

Back 38

Preventing progress toward groups goals by constantly raising objections, repeatedly bringing up the same topic or issue after the group has considered it and rejected it.

Front 39

Status Seeking and Recogniton seeking

Back 39

Stage hoging, boasting, and calling attention to ones expierence when it is not necessary.

Front 40

Playing

Back 40

Refusing to help group with the task.

Front 41

Acting Helpless

Back 41

Trying to alicit symphathy by constantly needing help to complete tasks.