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79 Cards in this Set
- Front
- Back
American culture stresses the importance of
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not conforming
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Informational social influence
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look to others for the information of what to do because obviously they are accurate
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Autokinetic effect
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a light in the darkness appears to be moving when its not
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Private acceptance
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conforming to other people’s behavior out of genuine belief that what they’re saying/doing is right
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Public compliance
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conforming to other’s behavior publicly without necessarily believing in what the other people are doing or saying.
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If the issue is of high importance, are you more or less susceptible to informational influence?
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More
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If the issue is of low importance, are you more or less susceptible to informational influence?
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Less
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Social norms
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implicit or explicit rules a group has for acceptable behaviors, values, and beliefs
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If you conform to social norms, you are known as a
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person in good standing
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If you don’t conform to social norms, you are known as a
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deviant
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Normative social influence
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go along with it to make people happy
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What did fMRI show in the line test?
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People who deviated from the group were distressed. The parts of the brain lit up for distress and social modification
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In the eyewitness studies, high importance did what to conformity?
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Dropped it
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In the eyewitness studies, low importance did what do conformity did what?
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Raised it.
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Why conform?
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Don’t risk social disapproval, even among strangers.
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We tend to have what attitude about conformity?
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It’s for the weak, but we do it more than we realize.
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Schachter and deviance
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you try to convince a deviant about your point, then you ignore them, then you punish them.
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Social impact theory
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conforming to social influence depends on the groups importance, immediacy, and number of people in the group
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Immediacy in social impact theory
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how close is the group to you in space and time during the influence attempt
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Idosyncracy credits
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Basically people will be less pissed at you if you typically comply to norms and then deviate once or twice, versus someone like Ana who deviates more often and people get irritated w her faster.
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Normative influence increases with
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importance, people, no allies, collectivistic cultures
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Normative influence increases the most with
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no allies.
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Minority influence
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minority of group members influences the behavior or beliefs of the majority. It depends on them sticking to the same view, and being in agreement.
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What does minority influence depend on?
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Consistency
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Minority influence is done via informational or normative influence? How?
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Informational. They introduce new/unexpected information to the group to make them examine issues more carefully
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Injunctive norms
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people’s perceptions of what behaviors are approved or disapproved of by others
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Descriptive norms
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people’s perceptions of how people actually behave in given situations regardless of whether the behavior is approved or disapproved of by others.
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How do injunctive norms motivate people?
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Promise rewards or punishments
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How do descriptive norms motivate people?
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Informing people about what is effective or adaptive behavior
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Boomerang effect
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you may cause someone to increase their bad behavior via descriptive norms
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Most groups have how many members?
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3-6
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Social roles
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shared expectations in a group about how particular people are supposed to behave
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Problem with social roles?
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People can get so far into a role that their personal identities and personalities get lost
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Group cohesiveness
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qualities of a group that bind members together and promote liking between them
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Social groups, the more cohesive the group
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the better
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For problem solving groups/work groups, the more cohesive the group
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the worse, potentially
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How does diversity impact groups?
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Performance increases with diversity. Group creativity, information sharing, and flexible problem solving increases.
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Social facilitation and simple well learned tasks
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improves performance
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Social facilitation and learning/complex tasks
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declines performance
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Social facilitation
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when people are in the presence of others and their individual performance can be evaluated, the tendency to perform better on simple tasks and worse on complex tasks
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Why do we get aroused around others?
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They make us anxious
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Social loafing and simple tasks
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decreases performance
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Social loafing and learning/complex tasks
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increases performance
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Social loafing
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people are in the presence of others and their individual performance cannot be evaluated the tendency to perform worse on simple or unimportant tasks but better on complex or important tasks
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Social loafing: women v men
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loaf increases in men
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Social loafing: western v eastern cultures
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loaf increases in western
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Deindividuation
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the loosening of normal constraings on behavior when people can’t be identified
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Process loss
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any aspect of group interaction that inhibits good problem solving
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Transactive memory
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the combined memory of a group that is more efficient than the memory of the individual member
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How to overcome process loss
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people learn who is responsible for what kinds of info and take the time to discuss these unshared data
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Why does group polarization occurs?
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Persuasive arguments interpretation and social comparison interp
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Persuasive argument interp
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all individuals bring to the group a set of arguments supporting their initial recommendation
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Social comparison interp
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when ppl disucss an issue in a group, they first check out how everyone else feels
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Great person theory
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the idea that certain key personality traits make a persona good leader, regardless of the situation
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What were the only things that correlated to how effective presidence were in office?
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Height, small families, and books published
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Transactional leaders
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leaders who set clear, short erm goals and reward people who meet them
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Transformational leaders
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leaders who inspire followers to focus on common, long-term goals
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Congingency theory of leadership
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effectiveness of a leader depends both on how task oriented or relationship oriented the leader is and on the amount of control the leader has over the group
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Task oriented leaders
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leaders who are concerned more with getting the job done than with worker’s feelings and relationships
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Relationship-oriented leaders
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leaders who are concerned more with workers’ feelings and relationships
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In what situations do task oriented leaders do better?
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High control work situations, or low control work situations
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In what situations do relationship oriented leaders do well in?
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moderate control work situations
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High control work situation
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the leader’s position in the company is clearly perceived as powerful and the work needing to be done by the group is structured and well defined (corporate manager with control ofver each worker’s performance review and merit raise)
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Low control work situations
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the leader isn’t perceived as powerful and the work needing to be done is not clearly defined
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Moderate control work situations
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everything is working smoothly, but important work still needs to be done.
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People believe that good leaders have
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agentic traits
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Agentic traits
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assertive, controlling, dominant, indep., self confident
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Communal traits
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concerned with welfare of others, warm, helpful, kind, affectionate
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The glass cliff
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women are through to be better at managing crises because they are expected to be more communal however since they are put in charge for only crises, it looks like they fail as leaders more often.
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Social dilemma
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a conflict in which the most beneficial action for an individual will, if chosen by most people, have harmful effects on everyone
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Are threats an effective means of reducing conflict?
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No
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Does requiring people to communicate raise profits in the experiment with the trucks driving down a one way road?
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No.
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What is the limit to successful negotiation?
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People assume they are locked in a conflict in which only one person can come out ahead.
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Integrative solution
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a solution to a conflict whereby the parties make trade-offs on issues, with each side conceding the most on issues that are unimportant to it but important to the other side
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The more people have stake in a conversation
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the more biased their perceptions of their opponent
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Suppressed prejudice
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a person knows he or she is prejudiced but chooses not to express it in public
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What is an implicit prejudice
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a person holds a prejudice without being aware of it
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When people are attached to a bogus pipeline or other technological lie detectors, how does this affect their willingness to admit their prejudices?
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They are more likely to admit prejudices that they would otherwise suppress
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Normative conformity
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the tendency to go along with the group in order to fufill the group’s expectations and gain acceptance
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