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79 Cards in this Set

  • Front
  • Back
American culture stresses the importance of
not conforming
Informational social influence
look to others for the information of what to do because obviously they are accurate
Autokinetic effect
a light in the darkness appears to be moving when its not
Private acceptance
conforming to other people’s behavior out of genuine belief that what they’re saying/doing is right
Public compliance
conforming to other’s behavior publicly without necessarily believing in what the other people are doing or saying.
If the issue is of high importance, are you more or less susceptible to informational influence?
More
If the issue is of low importance, are you more or less susceptible to informational influence?
Less
Social norms
implicit or explicit rules a group has for acceptable behaviors, values, and beliefs
If you conform to social norms, you are known as a
person in good standing
If you don’t conform to social norms, you are known as a
deviant
Normative social influence
go along with it to make people happy
What did fMRI show in the line test?
People who deviated from the group were distressed. The parts of the brain lit up for distress and social modification
In the eyewitness studies, high importance did what to conformity?
Dropped it
In the eyewitness studies, low importance did what do conformity did what?
Raised it.
Why conform?
Don’t risk social disapproval, even among strangers.
We tend to have what attitude about conformity?
It’s for the weak, but we do it more than we realize.
Schachter and deviance
you try to convince a deviant about your point, then you ignore them, then you punish them.
Social impact theory
conforming to social influence depends on the groups importance, immediacy, and number of people in the group
Immediacy in social impact theory
how close is the group to you in space and time during the influence attempt
Idosyncracy credits
Basically people will be less pissed at you if you typically comply to norms and then deviate once or twice, versus someone like Ana who deviates more often and people get irritated w her faster.
Normative influence increases with
importance, people, no allies, collectivistic cultures
Normative influence increases the most with
no allies.
Minority influence
minority of group members influences the behavior or beliefs of the majority. It depends on them sticking to the same view, and being in agreement.
What does minority influence depend on?
Consistency
Minority influence is done via informational or normative influence? How?
Informational. They introduce new/unexpected information to the group to make them examine issues more carefully
Injunctive norms
people’s perceptions of what behaviors are approved or disapproved of by others
Descriptive norms
people’s perceptions of how people actually behave in given situations regardless of whether the behavior is approved or disapproved of by others.
How do injunctive norms motivate people?
Promise rewards or punishments
How do descriptive norms motivate people?
Informing people about what is effective or adaptive behavior
Boomerang effect
you may cause someone to increase their bad behavior via descriptive norms
Most groups have how many members?
3-6
Social roles
shared expectations in a group about how particular people are supposed to behave
Problem with social roles?
People can get so far into a role that their personal identities and personalities get lost
Group cohesiveness
qualities of a group that bind members together and promote liking between them
Social groups, the more cohesive the group
the better
For problem solving groups/work groups, the more cohesive the group
the worse, potentially
How does diversity impact groups?
Performance increases with diversity. Group creativity, information sharing, and flexible problem solving increases.
Social facilitation and simple well learned tasks
improves performance
Social facilitation and learning/complex tasks
declines performance
Social facilitation
when people are in the presence of others and their individual performance can be evaluated, the tendency to perform better on simple tasks and worse on complex tasks
Why do we get aroused around others?
They make us anxious
Social loafing and simple tasks
decreases performance
Social loafing and learning/complex tasks
increases performance
Social loafing
people are in the presence of others and their individual performance cannot be evaluated the tendency to perform worse on simple or unimportant tasks but better on complex or important tasks
Social loafing: women v men
loaf increases in men
Social loafing: western v eastern cultures
loaf increases in western
Deindividuation
the loosening of normal constraings on behavior when people can’t be identified
Process loss
any aspect of group interaction that inhibits good problem solving
Transactive memory
the combined memory of a group that is more efficient than the memory of the individual member
How to overcome process loss
people learn who is responsible for what kinds of info and take the time to discuss these unshared data
Why does group polarization occurs?
Persuasive arguments interpretation and social comparison interp
Persuasive argument interp
all individuals bring to the group a set of arguments supporting their initial recommendation
Social comparison interp
when ppl disucss an issue in a group, they first check out how everyone else feels
Great person theory
the idea that certain key personality traits make a persona good leader, regardless of the situation
What were the only things that correlated to how effective presidence were in office?
Height, small families, and books published
Transactional leaders
leaders who set clear, short erm goals and reward people who meet them
Transformational leaders
leaders who inspire followers to focus on common, long-term goals
Congingency theory of leadership
effectiveness of a leader depends both on how task oriented or relationship oriented the leader is and on the amount of control the leader has over the group
Task oriented leaders
leaders who are concerned more with getting the job done than with worker’s feelings and relationships
Relationship-oriented leaders
leaders who are concerned more with workers’ feelings and relationships
In what situations do task oriented leaders do better?
High control work situations, or low control work situations
In what situations do relationship oriented leaders do well in?
moderate control work situations
High control work situation
the leader’s position in the company is clearly perceived as powerful and the work needing to be done by the group is structured and well defined (corporate manager with control ofver each worker’s performance review and merit raise)
Low control work situations
the leader isn’t perceived as powerful and the work needing to be done is not clearly defined
Moderate control work situations
everything is working smoothly, but important work still needs to be done.
People believe that good leaders have
agentic traits
Agentic traits
assertive, controlling, dominant, indep., self confident
Communal traits
concerned with welfare of others, warm, helpful, kind, affectionate
The glass cliff
women are through to be better at managing crises because they are expected to be more communal however since they are put in charge for only crises, it looks like they fail as leaders more often.
Social dilemma
a conflict in which the most beneficial action for an individual will, if chosen by most people, have harmful effects on everyone
Are threats an effective means of reducing conflict?
No
Does requiring people to communicate raise profits in the experiment with the trucks driving down a one way road?
No.
What is the limit to successful negotiation?
People assume they are locked in a conflict in which only one person can come out ahead.
Integrative solution
a solution to a conflict whereby the parties make trade-offs on issues, with each side conceding the most on issues that are unimportant to it but important to the other side
The more people have stake in a conversation
the more biased their perceptions of their opponent
Suppressed prejudice
a person knows he or she is prejudiced but chooses not to express it in public
What is an implicit prejudice
a person holds a prejudice without being aware of it
When people are attached to a bogus pipeline or other technological lie detectors, how does this affect their willingness to admit their prejudices?
They are more likely to admit prejudices that they would otherwise suppress
Normative conformity
the tendency to go along with the group in order to fufill the group’s expectations and gain acceptance