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18 Cards in this Set

  • Front
  • Back
PQSS

What are the intervention strategies for dealing with a learner's frustration in a facilitated environment?
PQSS

-Listen to learner's concerns
-Address the issue
-Make learners part of the solution
PQSS

What are the intervention strategies for dealing with a learner's Excessive Competition in a facilitated environment?
PQSS

-Observe interaction with fellow learners and intervene as necessary
-Show interest in learner's progress
-Get involved with learners
-Ask questions about the content to determine their level of understanding
-Enrich the content by providing additional information
-Emphasize the fact that they are a part of a learning team
PQSS

What are the intervention strategies for dealing with a learner's Disruptive or Inappropriate Behavior in a facilitated environment?
PQSS

-Cause sheepishness instead of shame
-Stay calm. Do not become defensive or make it a personal issue
-Respond at the appropriate moment. You want to intervene as quickly as possible (especially in the case of inappropriate behavior) but you want to ensure that responding will not disrupt other learning
-Avoid scolding. Use a casual tone
-Address issues privately
-Use humor to show how their behavior is affecting others
PQSS

Examples of mentoring strategies with a learner during an academic counseling session.

In any learning situation and in a self-paced environment in particular, learners need to be able to:
PQSS

-Practice good study habits
-Organize/manage time wisely
-Perform continuous self-assessment
PQSS

Examples of mentoring strategies with a learner during an academic counseling session.

Help the learner identify the problem. Once the problem has been identified, encourage the learner to:
PQSS

-Revisit earlier goals and determine if they are still relevant
-Identify personal situations that have become obstacles to achieving goals
-Identify personal skills and talents to increase self-confidence
-Make a realistic plan to achieve goals that takes into consideration personal responsibly
PQSS

Reasons Coaching is important in the instructor/learner relationship.
PQSS

-Coaching emphasizes professional developement.
-Learners' job performance reflects directly on your ability to train them.
-One of the most important roles played as an Instructor
PQSS

Coaching includes the following characteristics:
PQSS

-Assessing the protege's level of expertise
-Identifying skill deficiencies
-Teaching these skills to the protege
PQSS

What does the Coaching process include?
PQSS

-Specifying a set of skills to be developed
-Setting goals
-Creating a plan to achieve them
-Monitoring improvement
PQSS

What are the methods to providing effective feedback?
PQSS

-Give timely feedback promptly and frequently
-Be specific, relevant and constructive
-Base feedback on criteria and standards
-Make feedback personal and progressive
-Be nonjudgmental and professional
PQSS

Why is culture awareness important in the learning enviornment and the Navy?
PQSS

-To understand the culture differences and the role it plays with everday interaction with others
-Promotes a deeper understanding to what diversity really means
-Everyone comes from different walks of life with different experiences, everyone has something special and different to offer
PQSS

What are the Science of Learning Principles?
PQSS

-Tailored instruction is more effective than a group paced instruction
-Building confidence in learners is an important outcome of training
-Building learner self-awareness aids the learning process
-Optimal instruction design requires a comprehensive trainig needs analysis
-Measurement and feedback are paramount to sustaining effective learning
-Learing is a continual process
-Blended human performance solutions results in the greatest improvements
PQSS

What are the Constraints to training?
PQSS

-Planned-scheduled holidays, non-training days
-Unplanned-Loss of power/computers/ect., command urinalysis, ect.
PQSS

What are the common elements in all planning documents?
PQSS

-Cover Page
-Course data page
-Curriculum development method recommended
-Milestones
Impact if the course development, change, or revision is not undertaken
-Safety Risks and Hazardous Materials exposure
-Table of Contents
-Justification
(C,C,C,M,I,S,T,R,J)
PQSS

What questions must a Course Mission Statement answer?
PQSS

-Who
-What job
-Degree of qualification
-Where
-Conditions for training
PQSS

What is the purpose of the Subject Matter Expert's role during an in-process review?
PQSS

-Assist in the conversion of and/or the revision of curriculum
-Assist in internal evaluation efforts
-Assist in external reviews
PQSS

What is the importance of Fleet survey feedback?
PQSS

-Means to measure training
-Is crucial to the assessment and validation of training
PQSS

What are the Key Elements of Change?
PQSS

-Current State
-Desired State
-Key People
-Change Leader
PQSS

What are the 3 simple steps to implement change?
PQSS

-Proposing change
-Supporting change
-Carrying out change