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12 Cards in this Set
- Front
- Back
- 3rd side (hint)
Intellectual capital |
The knowledge and knowing capability of an organization |
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Organizational social capital |
A resource reflecting the character of social relations within the organization |
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Employment practices |
The patterns that may be observed in an organization's hiring and workplace conditions |
Patterns |
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Normative implications |
Different approaches to SC alternatively stress density, redundancy & efficiency in social interactions; vary in terms of implicit normative recommendations for building SC |
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Two components of organizational social capital |
Associability and trust |
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Associability |
The willingness and ability of participants to work towards a collective goal |
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Three possible ways to build SC through employment practices |
Stable relationships, strong norms, specified roles |
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Line of Sight |
An employee's understanding of the firm's strategic goals as well as the actions necessary to accomplish them |
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Strategic leadership |
A person's ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for the organization |
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Four stages in successfully managing resources |
Evaluating, changing, configuring and leveraging resources |
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Social identification |
The perception of being psychologically intertwined with the fate of the pertinent social unit(s) with which the actor identifies |
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Six potential negative consequences of SC |
Dilution of the dialectical process, inhibition of individual learning, groupthink, postponement of structural adjustments, non-rational escalation of commitment, blurring of firm's boundaries |
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