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12 Cards in this Set

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Intellectual capital

The knowledge and knowing capability of an organization

Organizational social capital

A resource reflecting the character of social relations within the organization

Employment practices

The patterns that may be observed in an organization's hiring and workplace conditions

Patterns

Normative implications

Different approaches to SC alternatively stress density, redundancy & efficiency in social interactions; vary in terms of implicit normative recommendations for building SC

Two components of organizational social capital

Associability and trust

Associability

The willingness and ability of participants to work towards a collective goal

Three possible ways to build SC through employment practices

Stable relationships, strong norms, specified roles

Line of Sight

An employee's understanding of the firm's strategic goals as well as the actions necessary to accomplish them

Strategic leadership

A person's ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for the organization

Four stages in successfully managing resources

Evaluating, changing, configuring and leveraging resources

Social identification

The perception of being psychologically intertwined with the fate of the pertinent social unit(s) with which the actor identifies

Six potential negative consequences of SC

Dilution of the dialectical process, inhibition of individual learning, groupthink, postponement of structural adjustments, non-rational escalation of commitment, blurring of firm's boundaries