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22 Cards in this Set

  • Front
  • Back

Abstraction ladder

A range of more to less abstract terms describing an event or object

Abstract language

Language that lacks a description of observable elements

Behavioral language

Language that describes observable behavior

"But" statements

Statements in which the word but cancels out the expression that preceded it

Convergence

The process of adapting one's speech style to match that of others with whom the communicator wants to identify

Divergence

Speaking mannerisms that emphasize a communicator's differences from others

Emotive language

Language that conveys the sender's attitude rather than simply offers an objective description

Equivocal language

Ambiguous language that has two or more equally plausible meanings

High-context cultures

Cultures that avoid direct use of language, relying on the context of a message to convey meaning

"I" language

A statement that describes the speaker's reaction to another person's behavior without making judgments about its worth

"It" statements

Statements that replace the personal pronoun "I" with the less immediate word "it," often reducing the speaker's acceptance of responsibility for the statement

Linguistic relativism

The notion that the worldview of a culture is shaped and reflected by the language its members speak

Low-context cultures

Cultures that use language primarily to express thoughts, feelings, and ideas as clearly and logically as possible

Powerless speech mannerisms

Ways of speaking that may reduce perceptions of a communicator's power

Pragmatic rules

Linguistic rules that help communicators understand how messages may be used and interpreted in a given context

Relative words

Words that gain their meaning by comparison

Sapir-Whorf hypothesis

Theory of linguistic determinism in which language shapes a culture's perceived reality

Semantic rules

Rules that govern the meaning of language, as opposed to its structure

Static evaluation

The tendency to view people or relationships as unchanging

Syntactic rules

Rules that govern the ways symbols can be arranged, as opposed to the meanings of those symbols

"We" language

Statement that implies that the issue is the concern and responsibility of both the speaker and receiver of a message

"You" language

A statement that expresses or implies a judgment of the other person