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53 Cards in this Set
- Front
- Back
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What is the "dark side" of interpersonal communication? |
Focuses on how dysfunctional interpersonal comm. operates, and the negative comm. between people |
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What are rational transgressions? |
Violations of implicit or explicit/known rules |
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What is infidelity? |
A violation of a couple's assumed contract regarding emotional and/or sexual exclusivity |
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Infidelity is the most ________ transgression. |
Hurtful |
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What percentage of relationships experience infidelity? |
30 - 40% |
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What are some methods of discovering infidelity? |
Finding out from a third party Witnessing firsthand Partner admitting after being questioned Partner telling on his/her own |
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Infidelity can be both _______ and _______. |
Sexual and emotional |
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What is jealousy? |
An emotion that refers to the negative thoughts and feelings of insecurity, fear, and anxiety over an anticipating loss of something of great personal value |
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Jealously is first felt at what age? |
5 months old |
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Men are more jealous of which type of infidelity? |
Sexual infidelity |
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Woman are more jealous of which type of infidelity? |
Emotional infidelity |
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What are the five types of jealousy? |
Activity (hobbies, interests) Romantic Sexual Power (loss of influence) Friend (relationship with friend) |
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What are the five forms of deception? |
Lie Equivocation (indirect, vague statement) Concealment (omitting information) Exaggerations Understatements |
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Why do people deceive? |
Partner-focused motives Relationship-focused motives Self-focused motives |
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What is instructional communication? |
Teachers and students creating shared meaning in the minds of each other using verbal and nonverbal messages |
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What is cognitive learning? |
Learning that focuses on the acquisition, understanding, and use of knowledge |
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Three factors of cognitive learning: |
Factual Procedural Metacognitive |
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The three lower-level forms of cognitive learning are: |
Recalling Explaining Applying |
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The three higher-level forms of cognitive learning are: |
Analyzing Evaluating Creating |
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What is affective learning? |
Appreciating knowledge learned in a particular class Teaching to value the knowledge |
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Three forms of teacher misbehaviors include: |
Incompetence (not helping students succeed) Offensiveness Indolence (absent mind and underwhelming) |
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What is a group? |
Three or more people who interact and attempt to influence each other to accomplish a common purpose |
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Group communication involves how many people? |
3 or more people |
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Families are classified under which type of group? |
Primary |
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Close friends are classified under which type of group? |
Primary |
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What is a self-help group? |
A group of individuals that share a common problem or life situation
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What is the purpose of a learning group? |
Enhance member's skills, abilities, and cognitive processes |
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What are the characteristics of a service group? |
Be clear about individual roles Encourage and praise member accomplishments Be polite |
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What is a public group? |
A group that performs tasks in front of an audience |
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What are the five stages of group development? |
Forming Storming Norming Performing Adjourning |
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What are some examples of the forming stage of group communication? |
Orientation, testing, and dependence |
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What are some examples of the storming stage of group communication? |
Conflict, power plays, and constructive disagreements |
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What are some examples of the norming stage of group communication? |
Increased cohesion, collaboration, emerging trust, and motivation to achieve group goals |
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What are some examples of the performing stage of group communication? |
Harmony, productivity, problem-solving, and shared leadership |
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What are some examples of the adjourning stage of group communication? |
Good accomplishment, celebration, and disengagement |
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What is organizational communication? |
Organizational collection of individuals working independently within a relatively structures, organized, open system to achieve common goals |
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How is communication work in tall organizations? |
Larger, more complex organizations with many hierarchical levels between those at the top and bottom Those at bottom have little to no comm. with those at the top |
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How does communication work in flat organizations? |
Few levels of management between the lower and upper level executives Empowered employees Those at the bottom can easily communicate with those at the top |
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What is organizational assimilation? |
How an outsider to an organization is integrated into the organization using communication |
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The process an individual undertakes as he or she selects a specific job or career |
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What is anticipatory socialization? |
Set of perceived ideas, expectations, and beliefs about the organization that develops entry into it |
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What is the encounter stage? |
Learning about an organization and its expectations of new employees |
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What is metamorphosis in organizational communication? |
Altering one's behavior to become a fully-functioning member of an organization and its values |
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What is intercultural communication? |
A form of communication that aims to share information across different cultures and social groups |
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A __________ is the world's most typical person |
28 year-old Chinese man |
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Patterns of a culture include: |
Norms, traditions, and beliefs |
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What is an individualistic culture? |
A culture that upholds each individual person as unique and important Values independence and individual achievement |
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What is a collectivist culture? |
A culture in which groups are most valued than the individual person Extended family is valued China is a prime example |
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What is power distance? |
The distance between those who hold the power and those who are affected by the power |
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Large power distance leads to what? |
Formal communication patterns |
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What is a characteristic of a low context culture? |
Communication is detailed and precise |
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What is a characteristic of a high context culture? |
Communication is indirect and communicators have to make assumptions |
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The USA shows what intercultural characteristics? |
Individualistic and small power distance |
