Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

16 Cards in this Set

  • Front
  • Back
Communication transaction that emphasizes questions and answers
Interview that provides information to another person
Information-giving Interview
The interviewer asks questions to learn about the interviewee
Information-getting Interview
Designed to influence attitudes or actions
Persuasive Interview
When people ned to solve some problems
Problem-solving interview
Focus on a problem
Counseling Interview
Allow employers and job cadidates to assess each other and decide whether there is a good fit.
Employment Interview
Allow people to register complaints about a product, service or person.
Complaint Interview
Performance appraisals
Performance Review
Conducted when a person's work is unsatisfactory or the person is creating tension with other workers
Reprimand Interview
Designed to create anxiety in respondents or interviewees and apply pressure
Stress Interview
Goal is to gain information, insights, and perceptions about a place of work or education from a person who is leaving.
Exit Interview
Occurs in the substantive stage (second) stage of the interview and moves from broad to narrow topics.
Funnel Sequence
The interviewer consistently relfects the interviewee's comments.
Mirror Interview
Power is equally divided between participants.
Distributive Interview
The interviewer exercises primary control over the interaction.
Authoritarian Interview