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36 Cards in this Set
- Front
- Back
Nonverbal behavior
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All the nonverbal actions people perform
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Nonverbal communication
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Nonverbal behavior that has symbolic meaning
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Nonverbal codes
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Distinct, organized means of expression that consists of symbols and rules for their use
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Kinesics
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A nonverbal communication sent by the body, including gestures, posture, movement, facial expressions and eye behavior
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Gestures
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Nonverbal communication made with part of the body, including actions such as pointing, waving, or holding up a hand to direct people’s attention
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Illustrators
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Signals that accompany speech to clarify or emphasize the verbal messages
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Emblems
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Gestures that stand for a specific verbal meaning
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Adaptors
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Gestures used to manage emotions
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Regulators
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Gestures used to control conversation
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Immediacy
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How close or involved people appear to be with each other
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Relaxation
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The degree of tension displayed by one’s body
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Para linguistics
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All aspects of spoken language except the words themselves; includes rate, volume, pitch, stress, etc.
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Voice qualities
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Qualities such as speed, pitch, rhythm, vocal range, and articulation that make up the “music” of the human voice
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Vocalizations
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Uttered sounds that do not have structure of language
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Chronemics
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The study of the way people use time as a message
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Proxemics
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The study of how people use spatial cues, including interpersonal distance, territoriality, and other space relationships to communicate
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Monochronically
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Engaging in one task or behavior at a time
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Polychronically
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Engaging in multiple activities simultaneously
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Intimate distance
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(0 to 18 inches) the space used when interacting with those whom one is very close
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Personal distance
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(18 inches to 4 feet) the space used when interacting with friends and acquaintances
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Social distance
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(4 to 12 feet) the distance most US Americans use when they interact with unfamiliar others
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Public distance
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(12 to 25 feet) the most appropriate distance for public ceremonies such as lectures and performances
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Haptics
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The study of the communicative functions of touch
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Professional touch
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The least intimate type of touch; used by certain workers such as dentists, hairstylists, and hospice workers, as part of their livelihood
Also known as a functional touch |
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Social-polite touch
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Touch that is part of daily interaction in the US: more intimate than professional touch but still impersonal
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Friendship touch
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Touch that is more intimate than social touch usually conveys warmth, closeness, and caring
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Love-intimate touch
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The touch most often used with one’s romantic partners and family
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Demanding touching
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A type of touch used to argue what a society should do in the future
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Artifacts
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Anything manmade
Clothing and other accessories |
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Communicating information
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Using nonverbal behaviors to help clarify verbal messages and reveal attitudes and moods
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Regulating interaction
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Using nonverbal behaviors to help manage turn-taking during conversation
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Expressing and managing intimacy
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Using nonverbal behaviors to help convey attraction and closeness
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Establishing social control
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Using nonverbal to establish control over someone
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Signaling service-task functions
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Using nonverbal behavior to signal close involvement between people in impersonal relationships and contexts
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Congruent
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Verbal and nonverbal messages that express the same meaning
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Contradicting
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Verbal and nonverbal messages that send conflicting messages
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