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36 Cards in this Set

  • Front
  • Back
Nonverbal behavior
All the nonverbal actions people perform
Nonverbal communication
Nonverbal behavior that has symbolic meaning
Nonverbal codes
Distinct, organized means of expression that consists of symbols and rules for their use
Kinesics
A nonverbal communication sent by the body, including gestures, posture, movement, facial expressions and eye behavior
Gestures
Nonverbal communication made with part of the body, including actions such as pointing, waving, or holding up a hand to direct people’s attention
Illustrators
Signals that accompany speech to clarify or emphasize the verbal messages
Emblems
Gestures that stand for a specific verbal meaning
Adaptors
Gestures used to manage emotions
Regulators
Gestures used to control conversation
Immediacy
How close or involved people appear to be with each other
Relaxation
The degree of tension displayed by one’s body
Para linguistics
All aspects of spoken language except the words themselves; includes rate, volume, pitch, stress, etc.
Voice qualities
Qualities such as speed, pitch, rhythm, vocal range, and articulation that make up the “music” of the human voice
Vocalizations
Uttered sounds that do not have structure of language
Chronemics
The study of the way people use time as a message
Proxemics
The study of how people use spatial cues, including interpersonal distance, territoriality, and other space relationships to communicate
Monochronically
Engaging in one task or behavior at a time
Polychronically
Engaging in multiple activities simultaneously
Intimate distance
(0 to 18 inches) the space used when interacting with those whom one is very close
Personal distance
(18 inches to 4 feet) the space used when interacting with friends and acquaintances
Social distance
(4 to 12 feet) the distance most US Americans use when they interact with unfamiliar others
Public distance
(12 to 25 feet) the most appropriate distance for public ceremonies such as lectures and performances
Haptics
The study of the communicative functions of touch
Professional touch
The least intimate type of touch; used by certain workers such as dentists, hairstylists, and hospice workers, as part of their livelihood
Also known as a functional touch
Social-polite touch
Touch that is part of daily interaction in the US: more intimate than professional touch but still impersonal
Friendship touch
Touch that is more intimate than social touch usually conveys warmth, closeness, and caring
Love-intimate touch
The touch most often used with one’s romantic partners and family
Demanding touching
A type of touch used to argue what a society should do in the future
Artifacts
Anything manmade
Clothing and other accessories
Communicating information
Using nonverbal behaviors to help clarify verbal messages and reveal attitudes and moods
Regulating interaction
Using nonverbal behaviors to help manage turn-taking during conversation
Expressing and managing intimacy
Using nonverbal behaviors to help convey attraction and closeness
Establishing social control
Using nonverbal to establish control over someone
Signaling service-task functions
Using nonverbal behavior to signal close involvement between people in impersonal relationships and contexts
Congruent
Verbal and nonverbal messages that express the same meaning
Contradicting
Verbal and nonverbal messages that send conflicting messages