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24 Cards in this Set

  • Front
  • Back

The act by one or more persons, of sending and receiving messages that are distorted by noise, have some effect, and provide some opportunity for feedback

Communication

Spoken messages are composed of three components

Verbal




Vocal




Metaverbal

The spoken words and their meanings

Verbal Component

The firmness, tone, tempo, volume, and pitch

Vocal Component

The message that is intended or implied by the spoken words

Metaverbal Component

Communication through action

Nonverbal Communication

Second to words in communicating feelings

Facial Expressions

Occurs when eardrum vibration caused by sound impulses is transmitted to the brain

Hearing

Occurs when the brain assigns meaning to translated impulses




An active process

Listening

Steps in Listening

Hearing




Attending (focusing)




Understanding




Remembering

Occurs when you listen without talking or transmitting nonverbal messages to the speaker

One-Way Listening

Actively involves the listener in the exchange of information. Listeners provide feedback to the speaker by asking for more information or by paraphrasing the speaker's message.

Two-Way Listening

Listening with feeling

Empathic Listening

When people whom students admire demonstrate (nonverbally) the values and behaviors they want the students to acquire.

Modeling

Rewarding of desired actions

Reinforcement

Occurs when something valued by the student is presented as a result of some student action

Positive Reinforcement

Involves the removal of an aversive stimulus , such as a test or the threat of detention

Negative Reinforcement

When you follow a student action or response with a positive comment or praise

Verbal Reinforcement

When a physical action is used for sending a message of approval for a student action or response

Nonverbal Reinforcement

Students being motivated by other student's reinforcement

Vicarious Motivation

Consequences that weaken behaviors

Punishers

The use of unpleasant consequences, or aversive stimul

Presentation Punishment

Withdrawal of a pleasant consequence

Removal Punishment

Differentially reinforcing the acceptable parts of a student action or attempt

Qualified Reinforcement