Chapter 1 - Intro To Mis

Front 1

Application code can be added to any ERP implementation using specific application languages such as Java.

Back 1

True

Front 2

Currently, most ERP products are rented, stored on cloud vendor hardware, and paid for by use.

Back 2

False

Front 3

The modularity of a database refers to the impact on its overall structure if tables are added or removed.

Back 3

True

Front 4

ERP is so named because it attempts to integrate all the resources of an enterprise into a single information system.

Back 4

True

Front 5

Which of the following federal laws required companies to exercise greater control over their financial processes?

Back 5

the Sarbanes-Oxley Act

Front 6

Which of the following is a function of an EAI system?

Back 6

It enables a gradual move to ERP.

Front 7

The core business of SAP AG is ________.

Back 7

selling licenses for its software solutions and related services

Front 8

Which of the following statements is true of small organizations?

Back 8

They employ only one or two IT analysts who not only manage the ERP system, but also the entire IS department.

Front 9

________, one of the more well-known versions of SAP, was the first truly integrated system that was able to support most of an organization's major operational processes.

Back 9

R/3

Front 10

The major benefit of an EAI system is that it enables organizations to use existing applications.

Back 10

True

Front 11

A(n) ________ writes additional code where necessary for implementing ERP systems

Back 11

Developer

Front 12

An architect is the high-level planner of an information system who ensures the compatibility of technology and directs technology toward strategic goals.

Back 12

True

Front 13

If a new ERP customer has requirements that cannot be met via configuration, then the customer must turn to an EAI system.

Back 13

False

Front 14

For a product to be considered a true ERP product, it must include applications that integrate the processes in SCM, manufacturing, CRM, HR, and accounting.

Back 14

True

Front 15

Which of the following statements is true of small organizations?

Back 15

They employ only one or two IT analysts who not only manage the ERP system, but also the entire IS department.

Front 16

ERP vendors sometimes train an organization's users to become in-house trainers in training sessions called ________.

Back 16

train the trainer.

Front 17

Which of the following is an organizational benefit of using an ERP product?

Back 17

it facilitates data sharing in real time.

Front 18

The people involved with an ERP system fall into three roles: users, engineers, and analysts.

Back 18

False

Front 19

Implementing an ERP system is harder for an organization that hasn't implemented some type of enterprise system in the past.

Back 19

True

Front 20

All SAP implementations start with an SAP ________.

Back 20

industry-specific platform

Front 21

The Sarbanes-Oxley Act compelled companies to exercise greater control over their financial processes.

Back 21

True

Front 22

A ________ works for the ERP vendor or a third party and helps budget, plan, train, configure, and implement an ERP system.

Back 22

consultant

Front 23

________ enables cost-effective application flexibility and allows organizations to connect their application programs with the Epicor 9 in highly customizable ways.

Back 23

SOA

Front 24

Oracle's high-quality CRM products are branded as ________.

Back 24

Siebel

Front 25

_____ synchronizes manufacturing and supply—manufacturing occurs just as raw materials arrive

Back 25

Just-in-time delivery

Front 26

An ERP product is a suite of software, a database, procedures and a set of processes for supporting business operations with a single, consistent, information system.

Back 26

True

Front 27

With information silos, the data needed by one process are stored in an information system designed and used in another process.

Back 27

True

Front 28

By the 1970s, manufacturing companies began to use a software called ________ to efficiently manage inventory, production, and labor.

Back 28

material requirements planning

Front 29

Material requirements planning provided financial-tracking capabilities and the opportunity to schedule equipment and facilities.

Back 29

False

Front 30

The primary purpose of an ERP system is to enable a gradual move to an EAI system.

Back 30

False

Front 31

A(n) ________ writes additional code where necessary for implementing ERP systems.

Back 31

developer

Front 32

The SAP Business Suite runs on an application platform called ________.

Back 32

NetWeaver

Front 33

A configuration is a distinct and logical grouping of processes.

Back 33

False

Front 34

Midsize organizations have a full IT staff that is headed by the chief information officer.

Back 34

False

Front 35

SAP produces and sells cost-specific platforms to speed up the configuration process.

Back 35

False

Front 36

________ synchronizes manufacturing and supply-manufacturing occurs just as raw materials arrive.

Back 36

just-in-time delivery

Front 37

An ERP solution contains a company's actual operational data.

Back 37

False

Front 38

Which of the following challenges of implementing an ERP system is people-related?

Back 38

the failure to specify objectives for new processes

Front 39

Companies of different sizes have one very important difference that has a major impact on ERP: the availability of skilled business and IT analysts.

Back 39

True

Front 40

The inherent processes defined in an ERP solution are also known as ________

Back 40

process blueprints

Front 41

An architect is the high-level planner of an information system who ensures the compatibility of technology and directs technology toward strategic goals.

Back 41

True