Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
9 Cards in this Set
- Front
- Back
|
What word should you associate with interpersonal communication? |
Relationships! |
|
|
Define Interpersonal Communication |
the process of exchanging messages between people whose lives mutually influence one another in unique ways in relation to social and cultural norms |
|
|
Know the three benefits of a high level of interpersonal communication according to Hargie (2011) |
-Better able to adapt to stress -Have greater satisfaction in relationships and more friends -Have less depressions and anxiety |
|
|
Know the strategic functions of a relationship and the basics of each function. |
Instrumental Goals: Helps us get things done. Relationship-Maintenance Goals: “Maintenance” of a positive relationship. Self-Presentation Goals: Adapting our communication to be perceived in a particular way. (Think situations and contexts.) |
|
|
Know the five conflict management styles and how they related to factors of self-centered and other-centered (high, low, etc.) |
Competing (Self: High Concern, Other: Low Concern) Avoiding (Self: Low Concern, Other: Low Concern) Accommodating (Self: Low Concern, Other: High Concern Compromising (Self: Moderate Concern, Other: Moderate Concern) Collaborating (Self: High Concern, Other: High Concern) |
|
|
Define Cumulative Annoyance |
Building frustration and anger that occur over time. |
|
|
Define Self-Disclosure |
purposeful disclosure of personal information to another person. |
|
|
Be able to label and explain the Johari Window (Based on the chapter 6 PowerPoint)*** |
(Q1)K2S+K2O= your friend's favorite color (Q2)NK2S+K2O= "my teacher talks loudly" (Q3)K2S+NK2O= secrets (Q4)NK2S+NK2O= something neither of you have tried e.g. Sushi |
|
|
Be able to label and explain the social penetration model (Based on the chapter 6 PowerPoint)*** |
|
