Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
13 Cards in this Set
- Front
- Back
Mission Statement |
A brief statement of an organisation's general purpose or a list of its main objectives. |
|
Transnational Corporation |
A large organisation that is owned and based in one country but has branches or subsidiaries in others. |
|
Government Business Enterprise |
A profit-making corporation that is owned by a government (public owned). |
|
Management Function |
The particular area of responsibility of a manager. |
|
Macro Environment |
The broad or general elements in society that affect all organisations. |
|
Operating Environment |
The factors that interact directly with an organisation as it seeks to do business. |
|
Internal Environment |
The factors over which an organisation has most direct control. |
|
Effiectiveness |
Refers to an organisations ability to formulate and achieve objectives. |
|
Efficiency |
Refers to the use of resources in completing a task or achieving objectives. An efficient operation performs a task at the lowest possible cost, using the minimum quantities of resources. |
|
Performance Indicators |
A basis on which to evaluate success. A performance indicator refers to the means by which an objective can be judged to have been achieved or not achieved. |
|
Benchmarking |
A process in which an organisation compares its own work outcomes with similar work in other organisations. |
|
Ethics |
Moral standards and principles that guide decision and actions. |
|
Social Responsibility |
Concern for the condition of society at large. |