Taking A Look At The Balanced Scorecard

In order to improve an organization, they have to be able to measure results. The organization has to build a metric system based on the priorities of the company 's strategic plan and business vision. Once the metrics have been created the organization can then design the processes necessary to collect the information and reduce the information to the digital form for the managers and executives to go over. Once this information is available, the directors within the organization can examine the outcomes of the processes and strategies and track the results. When the organization measure results based on their metric system, they will be able to see the company status clearly and be able to make improvements and changes that will assist the …show more content…
It also assists the organization to clarify their vision and strategy in order to translate them into action. This scorecard gives the organization feedback on their internal business processes and external outcomes so the company can continue to improve strategic performance and results (What is the Balanced Scorecard, 2016). The balanced scorecard adds to the main concepts of previous management ideas that include customer-defined quality, continuous improvement, employee empowerment, and measurement-based management and feedback (Engagement Effect: Balanced Score Card, 2010). The balanced scorecard views the organization from four critical perspectives. The four perspectives are the learning and growth perspective, the business process perspective, the customer perspective, and the financial standpoint (What is the Balanced Scorecard, …show more content…
Performance dashboards are only is useful and successful as the company they seek to measure. When implemented and used properly the performance dashboard will have a clear strategy, positive culture, and strong information infrastructure will deliver management systems make a dramatic impact on performance (Eckerson,