Essay Principles of Supporting Change in a Business Environment

721 Words Aug 5th, 2013 3 Pages
Unit four: Principles of supporting change in a business environment


You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.

Please note that this Assessment document has 3 pages and is made up of 3 Sections.

Name: xxxxxx xxxxxxxxxx

Section 1 – Understand why
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It is better not to ignore any occurring changes, they can create pressure. A business needs to detect what sort of influence that might have and respond to it in a proper manner.
Neglecting the review process may result in even loss of profit.

2. When a business is going through change:

a) Describe the different types of support that people may need.

- Planning the support for people before any changes occur - If it’s possible it’s good to involve staff, so they would have a participation in the change process - Make sure that people know what is the change, how will it change the organisation, will their jobs be affected by it (what’s the impact, how much will it change) and most importantly why is the change being made - Provide training in necessary - Behave in encouraging way - Applying personal coaching and counselling

b) Explain the benefits of working with others.

Working with others can be very beneficial. When business is going through a change a lot of employees can get stressed, it may be difficult for them to adapt. If people are working together they can help each other to accept the change, to support during the process.

Section 3 – Understand how to respond to change in a business environment

1. In relation to your current business environment (or one that you are familiar with):

a) Explain why you should respond positively to changes in working

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