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4 Cards in this Set

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  • 3rd side (hint)

Message meanings are in people

The reciever determines the meaning of the message


What does it mean to be in "love"?

Messages Are Denotative and Connotative

Deno-refers to the dictionary of a word


Conno-refers to the emotional meaning an individual assigns to a word

Messages Vary in Directness

Indirect- "was that the doorbell?"


Direct- "Answer the door, please."

Message Vary in Assertiveness

Communicate Assertively

Describe the problem without evaluating or judging. Reflect. Confirm UNDERSTANDING. State how the problem effects you.