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6 Cards in this Set

  • Front
  • Back
What is Systems Thinking?
-More contemporary and complex way to solve problems.
-It assumes the problems are complex and related to a situation and that solutions not only solve problems but also impact the rest of the organzation.
Two types of decision that are made.

Program Decisions
-Decisions character problems that are well understood.
Non- Program Desicions
Made when problems that are not well understood, highley structured, not routine.
Levels of Decision Making
1 Strategic Decision- Upper Mangagement, Goals of organization.
2. Administrative Decision Making-Mid-level Management
3. Operational Decision Making- Course of daily operations, made on a daily bases.
Decision Making Styles
1. "Smoother"
2. Problem Solver
3. Problem Seeker