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27 Cards in this Set

  • Front
  • Back

What is included in Social Influence?

ComplianceObedienceConformity (to groupnorms)Persuasive influence(long term attitude change)

Define Compliance

Superficial publictransitory change in behaviour and expressed attitudes

What causes compliance?

Response to requestsCoercion Group pressure

Outline the 6 types of Power (real or perceived) which isthe basis of compliance

1) Reward


2) Coercive


3) Informative


4) Expert


5) Legitamate


6) Referrent

Are power and influence similar or separate processes?Explain

Power does not requireinfluence

Obedience is affected by 3 factors. Name them

Proximity andlegitimacy of authorityImmediacy, proximityof victimDegree of socialsupport

What did Milgram’s experiments on obedience reveal?

Increase in proximity= increase in obedience

Describe the Lucifer Effect

Situational factors /conditions can obscure (make permeable) the line between good and evil

What is the Argenic State hypothesized by Milgram? How doesit progress?

Frame of mind


Characterizesunquestioning obedience, in which people (agents) transfer personalresponsibility to person giving orders




Starts unconsciouslythen increases with commitment to action)

Define conformity. What is it due to?

Internalizing of groupnorms




Deep-seated privateand enduring change in behaviour and attitude due to group pressure / groupnorms

The Auto Kinetic Effect states under what conditions dogroup norms emerge to guide behaviour and produce conformity? Give an example

Conditions ofuncertainty




More likely to conformin public rather than private situations

Conformity is influenced more likely by certain types ofgroups than others. Explain

More influenced byReference Groups (psychologically linked) than Membership Groups (e.g. family)

People are more likely to conform due to what individualfactors?

Low IQ, external locusof control, high self-monitoring, socially anxious, fearful of criticism, highdesire for social approval/affiliation, feel low status in group, collectivist

People are more likely to conform due to what situationalfactors?

Groups that arelarger, contain friends, unanimous and/or have high level of prestige, membersconsidered competent, feel valued, role assignment based on sharedcharacteristics

What are the 3 underlying processes to Conformity? Describethe 2 traditional views and what was added last based on Social Identityperspective?

Informationalinfluence: When experiencing subjective uncertainty, look to others for info




Normative influence: goalis social approval/acceptance




Referent Informationalinfluence (last added, has 3 steps)

Under what conditions does informational influence lose itspower to cause conformity?

If told it is anillusion

Under what conditions does normative influence gainadditional power to cause conformity?

If the group usesreward/punish power

Social Identity theory is concurrent with the idea that referentinformation influence underlines conformity. Describe its 3 steps.

1) Self-Categorisation(in-group)


2) Learning norms thataccentuate similarities (in-group) and differences (out-group)


3) Assignment of normsto self




*Must already be partof group

Define Minority Influence

Social influence process when minorities change attitudes of themajority

Under what conditions is MinorityInfluence more likely to prevail?

If consistent




Demonstrates autonomy (strength together)




Comprise (degree of flexibility)




Shows investment in position

Conversion theory statesmajorities and minorities cause influence via different processes. What arethey?

Comparison Process – Exposure to Majority viewValidation Process – Exposure to Minority View

Describe the Comparison Processof Conversion Theory

Exposure to Majority View


Desire to be liked and to be correctSuperficial processing of majority’s positionPublic acceptance


Manifest/Public influence

Describe the Validation Processof Conversion Theory

Exposure to Minority View




Intrigue and desire to understand




Deep Processing of minority’s position




Private acceptance




Latent/Private Influence

Deviant ideas can producesdelayed acceptance when exposed to a minority view. Why?

Requires cognitive conflict/restructuring

What levels of processing occurrespectively when exposed to majority and minority views?

Superficial Processing




Deep Processing

What are the theories behind minority influence?

Social Identity Theory




Self-CategorizationTheory

How does categorisation depend on whether influence occurs?

Intra-GroupComparisons – decreases influence due to minority’s “otherness” is highlighted(seen as out-group)




Inter-GroupComparisons – increases influence due to minority seen as part of in-group