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11 Cards in this Set

  • Front
  • Back

Quality

A conformance to requirements and a fitness for use; fulfilling the project scope.

Grade

A category or rank given to entities having the same functional use but different technical characteristics.

Gold plating

The process of adding extra features to drive up costs and consume the budget.

Quality assurance

A prevention-driven process to do the project work right the first time.

Quality control

An inspection-driven process to keep mistakes from entering the customers' hands.

Scope creep

The addition of small, undocumented changes that bypass the scope change control system; aka project poison.

Cost of poor quality

The cost of not achieving quality: rework, loss of life or limb, loss of sales; aka cost of nonconformance to quality.

Prevention

Aims to keep errors out of the process.

Inspection

Aims to keep errors away from customers.

Attribute sampling

Shows if the results conform to requirements or not; variable sampling shows the degree of conformity.

Tolerances

Demonstrate the range of acceptable results.