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14 Cards in this Set
- Front
- Back
Focusing on something other than the verbal content of the primary message.
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Appreciative Listening
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The most difficult kind of listening. Requires you to both interpret and evaluate the message.
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Critical Listening
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The process of consciously examining the content and logic of the messages to determine their credibility and rationality.
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Critical Thinking
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Requires the listener to draw conclusions from the way a message is presented rather than from what is said.
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Discriminative Listening
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Intending to provide emotional support for the speaker.
Ex: when you hear an athlete apologize for unprofessional behavior. |
Empathic and Therapeutic Listening
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The things in your physical environment that can distract you. Such as the buzz in overhead lighting.
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External Perceptual Field
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The physiological process of receiving sound waves.
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Hearing
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The world of your own thoughts. Ex: trying to remember a TV show you saw last night.
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Internal Perceptual Field
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Thinking process where by people generate meaning from the sounds they hear.
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Listening
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Occurs when you want to gain additional information or insights from the speaker.
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Listening for Comprehension
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Review, Relate, Anticipate.
A method to be an active listener where by you make sure you know what ideas, relationships, and evidence you are being asked to accept. |
RRA Technique
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1. Passive Listening
2. Drifting Thoughts 3. Physical Distractions 4. Trigger Words 5. Self Fulfilling Prophecies |
Barriers to Good Listening
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1. Use of percentages instead of real numbers
2. Characteristics of the sample 3. Hasty generalizations |
How Listeners are Deliberately Misguided
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1. What are the main ideas of the speech?
2. How are the main ideas arranged? 3. What kinds of materials support the main ideas? |
Questions for Listening for Comprehension
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