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21 Cards in this Set
- Front
- Back
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Discriminative Listening |
Requires listeners to draws conclusions from the way a message is presented rather than the message itself |
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Critical Listening |
The most difficult type of listening which requires the listener to both interpret and evaluate the message |
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Appreciative Listening |
When the listener focuses on something other than the the verbal content of the primary message |
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Empathetic of Therapeutic Listening |
Is intended to provide emotional support for the speaker |
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Listening for Comprehension |
Occurs when the listener wants to attain additional information or insights from the speaker |
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Specific Purpose |
The concrete goal you wish to achieve in a particular message |
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General Purpose |
The primary reason you will speak in public |
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State Apprehension |
Anxiety you feel in particular settings of situations |
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Trait Apprehension |
Refers to your level of anxiety as you face communication situations |
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RRA Technique |
To be an active listener you must Review, Relate, and Anticipate. |
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Culturally Governed Act |
How the person who relays the message and those who hear it, affect the message |
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Internal Perceptual Field |
The world of your own thoughts |
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Audience Orientation |
The ability to understand the listeners point of view |
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Central Idea |
Something that captures, usually in a single sentence, the essence of the information or concept you wish to communicate to your audience |
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Social Act |
Public Speaking involving other people |
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Social Imperative |
Direct, in-person, spoken communication between people |
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Civility |
Commitment to a civic life |
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Listening |
Thinking process that creates meaning from sound |
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Hearing |
Psychological process of receiving sound waves |
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Feedback |
Refers to messages from your audience before, during, and after your speech |
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Human Speech |
Eloquent expression of the human spirit |
