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10 Cards in this Set

  • Front
  • Back

Communication

Transfer of meaningful information from one person to another

Why is communication social?

1) Involves interrelationships among people


2) Requires people acquire shared understanding of what particular sounds, words, signs, and gestures mean


3) Means through which people influence others and are in turn influenced by others


4) Also major nonverbal component as well



Gaze and eye contact

Probably most information rich and important of non verbal communication channels

Functions of gazing

1) Communicate liking (people look more at people they like than those they dislike, more attracted to those who look at them)


2) Communicate whether someone's listening (75% of time gazing when listening, 41% when speaking)


3) Regulate turn taking in conversation (listeners decrease gaze to signal they want the floor, increase gaze to listen more)


4) Secretly communicate information (wink)


5) Indicate aggression or disapproval (intense directed gaze = death stare)


6) Signal power or status (high status men/women assume dominant gaze pattern, men dominate when no status specified)

Why do we smile?

1) Because we are happy (although usually more about communicating it than actually feeling it)


2) Mask anger


3) Smooth over a negative situation


4) Soften a criticism


5) Express reluctant compliance


6) Make yourself happier

Touch functions

1) To communicate positive affect


2) Communicate playfullness/humor (


3) Draw attention to yourself or to induce compliance... touch as control (people who initiate touch are seen as higher status)


4) To accomplish tasks (nurse taking your pulse)


5) To communicate negative affect (pushing away/slapping)


6) To satisfy ritualized requirements (saying hello or goodbye)



Touch/Romantic Relationships study

Men touch women more than women touch men, more likely to read into it sexually than women

Interpersonal distance

1) Intimate: up to 0.5 m


2) Personal: (0.5-1.25 m) - everyday between friends/acquaintances


3) Social: (1.25-4 m) - typical casual interaction distance


4) Public: (4-8 m) - lectures, public speakers, and celebrities


Violations of personal space lead to personal anxiety (example of elevator and urinal-longer to pee/stops sooner when too close)

Interpersonal distance is a function of....

Liking (closer to people you like), status (greater distance for high status people), and culture (blacks closer than whites, children closer than adults)

Signals for ending turn/desiring for someone else to talk

1) Coming to the end of a sentence


2) Raising or lowering intonation of the last word


3) Drawing out the last word


4) Leaving sentence unfinished


5) Body motions (gazing/hand motions etc..)