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60 Cards in this Set

  • Front
  • Back
__________ uses data supplied by monitoring to bring actual performance into approximate congruence with planned performance.
Controlling
__________ is the process of making judgments about the quality and effectiveness of project performance.
Evaluation
The key factors that should appear in a monitoring system are __________.
time, performance, and the cost of the company
In earned value analysis, if the cost variance is -$5000 and scheduled variance is 0, __________.
the cost variance is unfavorable
EV / AC = __________.

OR


BCWP/ACWP=

CPI
Monitoring can be used for __________.
all of the above

auditing, learning from past mistakes, and keeping senior management informed

The __________ describes what is being done, when, and the planned level of resource usage for each task, work package, and work element in the project.
work breakdown structure
Most of the large amounts of data collected for projects come from all of the following sources, EXCEPT __________.
intuitive beliefs
Based on the advice from the authors, project managers can deal with most any kind of behavior, EXCEPT __________.
dishonesty
The formula for ETC is __________.
(BAC-EV) / CPI

OR


(BAC-BCWP)/CPI


OR


(BAC-BCWP)/(CPI)(SPI)

For each factor to be measured during monitoring, it will be necessary to establish performance criteria, __________, and data collection procedures.
standards
If SPI = 1.12, then the schedule variance is __________.
favorable
Indicators are used for data collection when some aspect of system __________ cannot be measured directly.
performance
An internal audit is used to ensure that the information gathered is __________.
honest
If EV = $900, AC = $950, PV = $875; SV = $ __________.

EV=BCWP


AC=ACWP


PV=BCWS



$25
According to the authors, in the planning - monitoring - controlling cycle, the directions of the flows indicate that information flows from the bottom to the top and that authority flows from the top to the bottom.
True
The first step in setting up a monitoring system is to use whatever information is available.
False
The most common mistake made when monitoring data is to gather information that is clearly related to project performance but has little or no probability of changing significantly between collection periods.
True
The project control process should be viewed as an open loop system with revised plans and schedules.
False
The 50-50 percent rule has the characteristic of the project always seeming to be running late, until the very end when it seems to suddenly catch up.
False
Monitoring, as an activity, should be kept distinct from ________, which uses data supplied by monitoring to bring actual performance into approximate congruence with planned performance.
Controlling
Monitoring, as an activity, should be kept distinct from ________, which is the process of making judgments about the quality and effectiveness of project performance.
Evaluation
Secondary uses for monitoring include ________.
Auditing, learning from experience, and reporting progress and status
According to the authors, the key items to be planned, monitored, and controlled are ________.
Time, cost, and performance
According to the authors, in the planning -- monitoring -- controlling cycle, the directions of the flows indicate that ________.
Information flows from the bottom to the top and authority flows from the top to the bottom
The first step in setting up a monitoring system is to ________.
Identify the key factors to be controlled
For each factor to be measured during monitoring; performance criteria, standards, and ________ must be established.
Data collection procedures
The criteria and data collection procedures used during monitoring are usually set up for the life of the project. But ________ may not be constant over the project's life because they can be changed by the parent organization, the client, or the community.
Audit checks
The most common mistake made when monitoring data is to gather information that is clearly related to project performance but ________.
Has little or no probability of changing significantly between collection periods
In monitoring systems, bias finding and correcting activities are worthwhile ________.
Only if data with less or no bias are required
In earned value analysis, the 50-50 estimate assumes that ________.
50 percent is earned when the task begins and 50 percent is earned at completion
In earned value analysis, the 0 - 100 percent rule allows ________.
0 percent credit when work begins and 100 percent credit at completion of the activity
In earned value analysis, if the cost variance is ($10,000), ________.
The cost overrun is unfavorable
If CPI = 1.05, then ________ is favorable.
Cost variance
STWP / ATWP = ________.


TPI
________ is collecting, recording, and reporting information concerning any and all aspects of project performance that the project manager or others in the organization wish to know.
monitoring
he project control process should be viewed as a ________, with revised plans and schedules (if warranted) following corrective actions. The project control process should run continuously until the project is completed.
closed loop system
A ________ is a simple tally of the occurrence of an event. This type of measure is easy to collect and is often reported as events per unit of time or reported as events as a percent of a standard number.
frequency count
When collecting raw project data, it is important to make sure that all data are collected from sources that operate on the same ________ and with the same rules for data collection.
time intervals
Ordinal rankings of performance are an example of a ________ type of measure.
subjective numeric rating
An ________ type of measure is used when some aspect of system performance cannot be measured directly.
indicator
A ________ is a statistical quality control technique that can often give the project manager an early warning of potential problems in a project.
time series analysis
An ________ is used to deal with issues of honesty related to the monitoring system.
internal audit
The earned value rule that divides planned (for actual) time-to-date by total scheduled time (for budgeted (for actual) cost-to-date by total budgeted cost) to calculate percent complete is called the ________ rule.
proportionality
In earned value analysis, EAC refers to the ________.
estimated cost at completion
In earned value analysis, BAC refers to the ________.
budget at completion
In earned value analysis, the ________ is computed as the earned value minus the actual cost of work performed.
cost variance
BCWP – BCWS = ________.
SV or the schedule variance
If BCWP = $500, ACWP = $450, BCWS = $475; SV = $________.
$25
If BCWP = $500, ACWP = $450, BCWS = $475; CPI = ________.
1.11
In earned value analysis, (CPI) / (SPI) = ________.
CSI or the cost-schedule index
If CSI is less than 1, it is indicative of a ________.
problem
Conceptually, EAC represents the amount spent to date plus ________.
ETC or the estimated cost to complete
(BAC – BCWP) / CPI = ________.
ETC or estimated cost to complete
Excessive computer involvement with computer activity replacing project management; loss of touch with the project and its realities, is referred to as ________.
computer paralysis
Identify some of the benefits when timely reports are delivered to the proper people by the project management information system.
Benefits of timely reporting to the proper people include: mutual understanding of project goals, awareness of progress and problems associated with coordinating activities, understanding of relationships between tasks in the overall project, early warning signals of potential problems and delays in the project, reduced confusion associated with changes in the project because the effects of the changes have been promptly communicated, quicker responsiveness to unacceptable or inappropriate work, higher visibility for the project and its results, managing stakeholder perceptions and expectations related to project results.
Identify the main complaints associated with meetings.
The main complaints are that meetings are interminably long, come to no conclusions, and waste everyone's time.
Suggest some practical measures that can be used to improve the perception about the benefits of meetings.
The following rules can help remove most of the onus associated with project meetings. Use meetings for making group decisions or getting input for important problems. Avoid show-and-tell meetings that function as status and review meetings. Have a written agenda with preset starting and stopping times. Make sure that attendees have done their homework prior to the meeting. If you chair the meeting, take your own minutes. Distribute the minutes as soon as possible after the meeting. Avoid attributing remarks or viewpoints to individuals in the minutes. Do not report votes on controversial matters. Avoid overly formal rules of procedure. If a serious problem or crisis arises, call a meeting for the purpose of dealing with that issue only.
Describe the three common difficulties in the design of project reports.
First, there is usually too much detail, both in the reports themselves and in the input being solicited from workers. Unnecessary detail usually results in the report not being read. It also makes it difficult to find needed information quickly. Moreover, the demand for large quantities of highly detailed input information often results in careless preparation of the data, thereby casting doubt on the validity of reports based on such data. Second, there may be a poor interface between the project information system and the parent firm’s information system. In many respects, the project manager will be expected to report costs and resource usage in a manner compatible with the parent firm's information system. Third, there may be poor correspondence between the planning and the monitoring systems. If the monitoring system is not tracking information directly related to the project’s plans, control is meaningless.
When using earned value analysis, identify the three conditions that can exist with respect to the completion of activity in a project.
At a specified point in the project lifecycle, some work units have been finished and are 100 percent complete. At the same point in time, some work units have yet to be started and are 0 percent complete. The remaining work units have been started but are not complete. For this group of work units, it is possible to estimate a percent completion.