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55 Cards in this Set
- Front
- Back
Which of the following is a major advantage of placing a project in the matrix approach? |
There is less anxiety among team members about what will happen to them when the project is completed. |
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Identify the major advantage of placing a project within a functional department of the parent organization. |
There is maximum flexibility in the use of staff. |
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Which of the following is a major disadvantage of placing a project within a functional department of the parent organization? |
The client is not the primary focus of activity in the function.
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Which of the following is a major advantage of placing a project within the pure project organization? |
A holistic approach to performing the project is supported. |
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Which of the following is true for a matrix organization? |
It reduces the duplication required by the standalone project structure. |
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In a matrix organization, the __________ controls when and what the project members do, while the __________ control who will be assigned to the project and what technology will be used. |
project manager, functional managers |
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For firms engaged in a large number of projects which are similar, the __________ form of organization is preferred. |
projectized |
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The project management office is responsible for __________ numerous projects within a firm. |
organizing |
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The __________ is the individual on a project team that is in charge of all official paperwork, keeping track of standards compliance, customer changes, billings, etc. |
contract administrator |
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The project manager’s primary tool for resolving conflict is ___________. |
negotiation |
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Risk management is the process of dealing with __________ in projects |
uncertainty |
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__________ projects are those where the project team crosses time, space, organizational, and cultural boundaries. |
Virtual |
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If pure functional and pure project organizations coexist in the firm, the firm is said to have a ________ organizational structure. |
composite |
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The __________ manager is typically responsible for a number of related projects, each with its own project manager. |
program |
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The __________ is a basic project document that describes all the work that must be done to complete the project and forms the basis for costing, scheduling, and work responsibility |
WBS (work breakdown structure) |
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When the project requires the integration of inputs from several functional areas and involves reasonably sophisticated technology, but does not require all the technical specialists to work for the project on a full-time basis, the projectized organization is the most logical choice. |
False |
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In the matrix organizational structure, one individual, the PM, takes responsibility for managing the project, for bringing it in on time, within cost, and to specification. |
True |
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A major purpose of the project management office should be to serve as the critical link between strategic management and project management in the organization. |
True |
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The weak matrix is most similar to the projectized organization, while the strong matrix is closest to the functional organization. |
False |
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The matrixed organizational form is a standalone project organization overlaid on the functional divisions of the parent firm. |
True |
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When the parent organization takes on numerous projects (in a projectized organization), considerable duplication of effort may exist. |
True |
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The project controller is responsible for efficient production of the product or process the project engineer has designed. |
False |
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The project plan must be designed in such a way that the project outcome meets ________. |
The criteria used to justify its selection |
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The ________ is a portion of the project plan detailing the activities, their schedules, and resources, including personnel. |
Action plan |
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The ________ is a specialized view of the action plan that focuses on who has what responsibility for each project task. |
Linear responsibility chart |
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The success of the project launch meeting is dependent on the existence of ________. |
A well-defined set of objectives for the project |
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This project plan element provides a short summary of the objectives and scope of the project. It is directed to top management. |
Overview |
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This project plan element should include profit and competitive goals as well as technical goals. |
Objectives |
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This project plan element outlines the various schedules and lists all milestone events. It identifies the estimated time for each task and is used to construct the master project schedule. |
Schedule |
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This element of the project plan contains a brief description of the procedure to be followed in monitoring, collecting, storing, and evaluating the history of the project. |
Evaluation methods |
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Identify the statement that does not describe one of the three major objectives for systems integration. |
The dimension of project efficiency is of paramount concern |
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To achieve the objective of effectiveness for systems integration, three guidelines are offered. Identify the statement that is not one of the three guidelines. |
Design components to optimize subsystem performance so that total system performance will be optimized |
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One of the challenges during the even planning process is to ensure that managers do not mix ________. |
Outcomes (events) with the specific tasks (activities) needed to produce them |
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The process of coordinating the work and timing of the different groups working on multidisciplinary teams is called ________. |
Integration management |
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In a control chart, this centerline represents the value computed as ________. |
The arithmetic mean |
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In a control chart, the lines depicting the extreme values for a distribution of data are usually located at ________. |
Plus or minus 3 standard deviations from the mean |
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Significant events in the project lifecycle that have zero duration and that do not consume resources are called ________. |
Milestones |
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________ is the name given to what a system does. Its attributes include reliability, quality, and maintainability. |
performance |
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________ is an approach used in systems integration when the relevant cost trade-offs can be estimated. It represents the simple and consistent use of cost-effectiveness analysis to achieve the cost objectives for system integration |
value engineering |
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The set of physical elements required to build a project is called the ________. |
bill of materials |
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The ________ is a graph showing how a statistic is changing over time compared to its average and extreme values. |
control chart |
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The physical items to be delivered from a project are called ________. |
deliverables |
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________ is a measure of project progress that has been made against baseline plans during execution of the project. |
earned value |
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________ planning is an approach that breaks the planning task down into the activities that must be done in each managerial level of the organization. Typically, objectives are cascaded when this approach is used. |
hierarchical planning |
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The approach that examines each element of a product for a system to determine if there is a better or cheaper way of achieving the same function is called ________. |
value engineering |
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The ________ provides a description of a task that defines all the work required to accomplish it, including inputs and desired outputs. |
work statement |
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The ________ of the project should be defined prior to developing the WBS. |
objectives |
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The major tool that a project manager uses during the planning phase is called the ________. |
WBS |
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The final form of a plan that has received approval from all parties involved in the plan is called the ________. |
master plan |
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During initial project planning, activities are identified and sorted. In completing this process, each level in the hierarchy should limit the number of activities to a range between ________. |
2 to 20 activities |
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The ________ chart is a tree diagram used to represent a hierarchical plan. |
Gozinto |
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Identify four important outcomes associated with the project launch meeting. |
The technical scope should be established. Participants should accept the basic areas for performance responsibility. Tentative schedules and budgets are spelled out for the overall project. A group to manage risk has been created. |
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Identify two objections commonly raised by marketing organizations against the early participation by engineering and manufacturing in the selling process to external customers. Explain how you would counter these objections. |
The sales arm of the organization is trained to sell. It is expected to be fully conversant with all technical aspects of the firm's products and services. In addition, salespeople are expected to be knowledgeable about design and manufacturing lead times and schedules. On the other hand, it is widely assumed by marketing that manufacturing and design engineers do not understand sales techniques. Moreover, there may be legitimate concerns about the appropriateness and effectiveness of interpersonal communications due to the lack of formal training in selling processes. And finally, it is expensive to invest high-priced technical talent for proposals with a relatively low probability of success. Using cost of quality concepts, Philip Crosby and others have shown that is usually cheaper, faster, and easier to do things right first time than to redo them later. |
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Described the strategic factors identified by Pinto and Slevin that should be associated with success in the implementation of projects. |
It is important to clearly define and agree upon the objectives in the project plan. Top management should support the project at its outset and make clear to all personnel involved that management supports successful completion. The project needs an action plan that spells out in detail the steps required to implement the project, including all resource requirements. |
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Described the general steps recommended by the authors for designing and using the WBS. |
Step 1: Using information from the action plan, list the task breakdown in excessively finer levels of detail. Continue until all meaningful tasks for work packages have been identified. Each task should be at a level of detail such that it can be individually planned, budgeted, scheduled, monitored, and controlled. Step 2: For each work package, identify the data relevant to the WBS. It is helpful to construct a linear responsibility chart to show who is responsible for what. The LRC will help the PM keep track of who must approve what and who must report to whom. Step 3: All work package information should be reviewed with the individuals or organizations responsible for doing or supporting the work. This review should verify the WBS’s accuracy. Step 4: The project budget should consist of four elements. They are: direct budgets from each task, an indirect costs budget for the project, a project contingency for unexpected emergencies, and any residual, which includes a profit derived from the project. Step 5: Schedule information and milestones should be integrated into a project master schedule. Step 6: During project execution, the project manager will compare actual resource usage by work element, work package, task and so on against the planned amounts for those items. This will enable the project manager to refine estimates and initiate appropriate corrective actions as necessary. Step 7: The schedule will be analyzed in the same manner as the budget. |