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3 Cards in this Set

  • Front
  • Back

3 characteristics of Primary care services?


Nurse driven


.Curative, preventative and heath promotion


. family planning, immunizations,antenatal care etc

The first 4 batho Pele principles

Consultation-you can tell us what you want from us


Service standards- insist that our promises are kept


Access-one and all should get their fare sale


Courtesy- dont accept insensitive treatment



The last batho principles

Information- you're entitled to full particulars


Oppeness and transparency -admistration must be an open book


Redress-your camplaints must positive action


Value for money- your money should be employed wisely