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15 Cards in this Set
- Front
- Back
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What are Organizations? |
"People working interdependently toward a common goal or purpose. It includes structured or patterned forms of interaction geared towards completing coordinated tasks. " - pg. 74 |
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What is the "Old Way of Thinking" for organizations? |
The "Old Way of Thinking" is when an organization is "fixated on effectiveness related to the achievement of goals. That is, successful companies achieve their goals." - pg. 74 |
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According to McShaneet al (2015), what are the four perspectives of which organizations should define themselves? |
The four perspectives of which organizations should define themselves are:
1. As part of an open system 2. By their learning systems 3. By their high performance work practices 4. By their stakeholders - pg. 74 |
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According to Klein (2014), what is an Open-System? |
According to Klein (2014), open-systems are, "organic in the sense that they fit within a broader, living breathing context. They are symbiotic. In the context that if the environment changes, they must change. If their environment is threatened or dies, they too are threatened and will die. We see evidence of this way of thinking in current fair-trade practices and green practices." - pg. 74 |
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According to McShane et al. (2015), what is an Open-system? |
According to McShane et al. (2015), an open-system is a "perspective [that] considers inputs and outputs and the subsystems that process them. An organization will have managers to over-see production. There will be support and maintenance systems in place to ensure that production is always running at peak efficiency. Finally, there will be mechanisms in place to afford these systems to adapt to necessary changes. - pg. 74 |
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What is an Organizational Learning Perspective? |
"An organization’s capacity to acquire, share, use and store important information or knowledge." - pg. 74 |
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What are the two aspects of the Organizational Learning Perspective? |
Stock: the intellectual capital or investment the organization has made. This is accomplished by holding onto knowledgeable employees, or subject matter experts. |
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What are High-Performance Work Practices? |
"Systems and structures that are competitively advantageous. They separate outstanding from mediocre service or production. [High-Performance Work Practices] are associated with motivation,and as well, stakeholders" - pg. 75 |
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What is a Stakeholder? |
"Anyone or anything (e.g., another organization) that influences or is influenced by an organization’s objectives, practices, and outcomes." - pg. 75 |
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What are Values? |
"Relatively constant beliefs that guide choices. Values are the ethical considerations, which define a corporation’s social responsibility" - pg. 76 |
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What are Ethics? |
"Ethics, as with values,determine whether a course of action is right or wrong, whether an outcome is good or bad." - pg. 76 |
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What is the "bottom-line" of Corporate Social Responsibility? |
"The bottom line is three-fold; it is the economy (which includes money and legal obligations),society (all people and related legal obligations), and the environment (and again, legal obligations)." - pg. 76 |
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What is Globalization? |
"The economic, social (which includes cultural), and environmental nexus of the world." - pg. 76 |
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How are the effects of Globalization incongruent with the "bottom-line" of Corporate Social Responsibility? |
"The more interests broaden on a global scale, the more complex they become in relation to structural differences, diversity, and competition between stakeholders in different regions, countries and continents. Legal obligations clash, as do economic, social and environmental obligations." - pg. 76 |
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What are the two levels of Diversity? |
Surface-Level Diversity: a relatively superficial in as much as it relates to overt differences between people, that is, demographics such as race, ethnicity, gender, age, size,etc. Deep-Level Diversity: is a psychological difference. People with different personalities, beliefs, values,and attitudes must work together. |
