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26 Cards in this Set

  • Front
  • Back

What is Gilbert’s (1982) model of training called “PROBE”?

"A series a pointed questions. A way to profile skills, knowledge and abilities to determine the need for training." - pg. 39

What is the MARS model according to McShane et al (2015)?

"A fundamental way to conceptualize individual behaviour within an organizational context [...] MARS stands for motivation, ability, role perceptions and situational factors that all lead to individual behaviour and results (e.g.,performance)." - pg. 39

What shapes motivation, ability and role perceptions?

"An individual’s values, personality, perceptions, emotions, attitudes and stress responses." - pg. 39

What is Motivation?

"An internal force that affects the decisions and behaviours a person makes. It is an application of force or effort in a specific direction,with a measurable level of intensity and persistence." - pg. 39

What are Employee Abilities?

"The natural aptitudes that afford one to learn the skills required to successfully complete a task." - pg. 40

What do Colquitt et al (2002) indicate are important predictors of high-performance work practices in relation to learning?

"Personal characteristics and competencies" are important predictors of high-performance work practices in relation to learning. - pg. 40

What are Role Perceptions?

"The beliefs about what behaviours are required to achieve the desired result.This requires understanding the tasks one must perform, the importance of the tasks, and the behaviours required to accomplish the tasks." - pg. 40

What is Internal Locus of Control?

"A belief that you can control personal outcomes with effort."

What is External Locus of Control?

"A belief that external forces control your personal outcomes." - pg. 41

What are Situational Factors?

"Environmental conditions that are beyond an individual’s short-term control that constrain or facilitate behaviour. Examples include time, other people, budgets, work facilities, etc." - pg. 41

What is Self-Concept?

"One’s belief and evaluation about who one is." - pg. 41

What is Self-Schema?

"Guiding your behaviour. It is a working road map that influences the sorts of decisions you will make." - pg. 41

What is an Independent Self-Construal?

"Characteristic of people from individualistic societies, like Canada and the US. Here in Canada, if we have an independent self-construal we tend to see ourselves as separate from our friends and family. When we answer the question about who we are, we do not use terms that include others." - pp. 41-42

What is an Interdependent Self-Construal?

"Characteristic of people from collectivist societies, like China or Mexico. In Mexico, if we have an interdependent self-construal, we tend to see ourselves as an extension of others. The difference is that an interdependent self-construal has more of a social focus."- pg. 42

According to Heine (2016), what aspects of the self do Individualist Cultures value?

"In Individualistic Cultures, self-concept complexity, consistency and clarity are all valued.

Self-Concept Complexity: having a diverse set of selves or aspects of oneself.
Consistency: being the same person in all these different contexts.


Clarity: having a good understanding of the core of oneself in those different contexts." - pg. 42


According to Heine (2016), what aspects of the self do Collectivist Cultures value?

The aspects of the self that Collectivist Cultures value focus on socialidentity. - pg. 42

According to Nisbett (2003), what do people from cultures with holistic thinking value?

"Cultures with a history of Confucius,Buddhist or Tao teachings, embrace contradiction. They are less concerned with consistency and self-verification." - pg. 42

What is Categorical Thinking?

"Categorical Thinking is prevalent in cultures with a history of Aristotelian teaching.Categorical thinking is less accepting of contradiction than holistic thinking. For someone who thinks categorically,something cannot both be and not be. In such cultures, consistency is emphasized." - pg. 42

What kinds of people do Psychological research primarily study?

"Commonly referred to as WEIRD participants, these are white, educated, industrialized, rich, and democratic people." - pg. 42

What is Self-Efficacy?

"One’s belief that one can accomplish something." - pg. 43

What is Social Identity Theory?

"The self and self-esteem is defined via one’s social affiliations." - pg. 43

What are Values?

"Stable judgments and conclusions about the world that guide our preferences,decisions and behaviour. They define what is right, wrong, good and bad." - pg. 43

What are Enacted and Espoused Values?

"Enacted Values: values that are known or understood only through the observation of behaviour.




Espoused Values: values which are made explicit,known and understood symbolically through language." - pg. 43

What are Congruent and Incongruent Values?

"Congruent Values: values that are exacted but not espoused.




Incongruent Values: values that are espoused but not necessarily enacted." - pp. 43-44

What is Power Distance?

The value of obedience to authority, comfortableness receiving commands from superiors, preference to formal rules and an authority figure to resolve conflicts. - pg. 44

What is Avoidance of Uncertainty?

"Feeling threatened by ambiguity and uncertainty.The value of structured situations and formal communication.

Example: people from Greece or Japan, have a high uncertainty avoidance." - pg. 44