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29 Cards in this Set
- Front
- Back
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Organization |
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal.
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Manager |
An individual who achieves goals through other people. His/her main functions: Planning, Organizing, Leading, Controlling
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Planning |
Defining Goals and setting plans |
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Controlling |
Evaluating results and making decisions |
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Organizing |
Setting Tasks and rules (who does what and when) |
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Leading |
Motivating workers and coordinating actions |
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Managerial Functions |
Technical Skills Human skills Conceptual skills |
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Interpersonal roles |
figurehead leader liaison |
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decisional roles |
negotiator resource allocator disturbance handler entrepreneur
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Informational roles |
monitor disseminator spokesperson |
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Luthan survey |
Successful managers (those who promoted faster) did different things than effective managers (those who did well their jobs)
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Perception |
Behavior is based on perception of reality instead
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SITUATIONAND CONFLICTS
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Individual behavior depends on personal character and situation of the individual at the current moment.
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OB Model construction needs |
make best decisions accomplish goals maximize benefit |
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Using intuition to build a model |
no scientific method no relationship between cause and effect based on observance and experience -evidence-based management (EBM) |
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using a Systematic study to build a model |
scientific method cause-effect relationship try to predict |
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using the Scientific model to build a model |
abstract a real situation simplified real phenomenon predict a variable from others |
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Dependent Variable |
Outcome -variables to be explained |
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Independent Variables |
Inputs -potential causes to effect outcomes |
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Contingency Variables |
processes -according to specific conditions, they can modify effect amongst inputs and outcomes |
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OB Model Construction (Biggest to smallest) |
Organization systems level Group Level Individual Level |
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Outcomes associated with performance acronym "PACE J" |
productivity absenteeism citizenship behavior external rotation job satisfaction |
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Productivity |
-Achievementof goals at lowest cost
-Effectiveness -Efficiency |
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Effectiveness |
Achieving goals |
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Efficiency |
Ability for achieving goals at low cost |
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Absenteeism |
Lostwork time when workers leave their workplace (accidents, illnesses…)
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Citizenship Behavior |
Discretionary behavior that is not part of the job's duties but can help to create the desired environment of workplace |
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Turnover/ rotation |
Relation between time and hired workers to leave Company
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Job satisfaction |
Employee’sattitude for job performance
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