Ob Chapter 5

Front 1

Organizational/internal context

Back 1

important individual differences at work->
individual-level work outcome

Front 2

important individual differences at work

Back 2

Relatively fixed: intelligence, ability, personality
Relatively flexible: core self evaluations (self-esteem, self-efficacy, locus of control, emotional stability),
attitudes, emotions

Front 3

intelligence

Back 3

an individual's capacity for constructive thinking, reasoning, and problem solving

Front 4

Eight Intelligences by Howard Gardener

Back 4

1. Linguistic intelligence
2. logical-mathematical intelligence
3. musical intelligence
4. bodily-kinesthetic intelligence (potential to use mind and body to coordinate physical movement)
5. spacial intelligence (potential to recognize and use patterns)
6. interpersonal intelligence (potential to understand, connect with, and effectively work with others)
7. intrapersonal intelligence (potential to understand and regulate oneself)
8. naturalist intelligence (potential to live in harmony with one's environment)

Front 5

practical intelligence

Back 5

the ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt (change oneself), shape (change the environment), and select (finding a new environment).

Front 6

personality

Back 6

the combination of stable physical and mental characteristics that give the individual his or her identity.

Front 7

the big five personality dimensions

Back 7

1. extraversion (outgoing, talkative, sociable, assertive)
2. agreeableness (trusting, good-natured, cooperative, softhearted)
3. conscientiousness (dependable, responsible, achievement oriented, persistent)
4. emotional stability (relaxed, secure, unworried)
5. openness to experience (intellectual, imaginative, curious, broadminded)

Front 8

proactive personality

Back 8

someone who is relatively unconstrained by situational forces and who effects environmental change. Proactive people identify opportunities and act on them, show initiative, take action, and persevere until meaningful changes occurs.

Front 9

core self-evaluations

Back 9

represent a broad personality trait comprised of four narrower individual personality traits: (1) self esteem, (2) generalized self-efficacy, (3) locus of control, and (4) emotional stability

Front 10

self-esteem

Back 10

a belief about one's own self-worth based on an overall self-evaluation.

Front 11

self-efficacy

Back 11

a person's belief about his or her chances of successfully accomplishing a specific task.

Front 12

learned helplessness

Back 12

the severely debilitating belief that one has no control over one's environment.

Front 13

Figure 5-2

Back 13

pg. 127

Front 14

Self-efficacy requires constructive action in the following managerial areas:

Back 14

1. recruiting/job assignments
2. job design
3. training and development
4. self-management
5. goal setting and quality improvement
6. creativity
7. coaching
8. leadership
9. rewards

Front 15

internal locus of control

Back 15

people who believe they control the events and circumstances that affect their lives are said to posses this.

Front 16

external locus of control

Back 16

those who believe their performance is the product of circumstances beyond their immediate control and tend to attribute outcomes to environmental causes, such as luck or fate, are said to posses this.

Front 17

differences between internals and externals

Back 17

internals display greater work motivation.
internals have stronger expectations that effort leads to performance.
internals exhibit higher performance on tasks involving learning or problem solving, when performance leads to valued rewards.
there is a stronger relationship between job satisfaction and performance for internals than for externals.
internals obtain higher salaries and greater salary increases
externals tend to be more anxious

Front 18

emotional stability

Back 18

individuals with this tend to be relaxed, secure, unworried, and less likely to experience negative emotions under pressure.

Front 19

attitude

Back 19

a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object.

Front 20

affective component of an attitude

Back 20

contains the feeling or emotions one has about a given object or situation.

Front 21

cognitive component of an attitude

Back 21

reflects the evaluation or belief one has about an object or situation.

Front 22

behavioral component of an attitude

Back 22

refers to how one intends or expects to act toward someone or something.