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3 Cards in this Set
- Front
- Back
Negotiation |
- Preparation - Opening - Bargaining: using rational debate - Closing: agreement reached and formally agreed. |
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Unions |
- Collective bargaining: Negotiations - Avoidance Strategy: Refusing to recognise unions - Gain sharing: Profit related pay and bonuses - Labour management teams: Increase cooperation and improve worker participation |
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Conflict |
Horizontal Conflict - Uncertainty - Size and Structure - Task Interdependence - Reward System Vertical Conflict - Power and Status (employees feel lowerless) - Psychological distance (feel ignored) - Scarce resources |