Nasm-Cpt Study Guide : Domain 5 :

Front 1

Tips to enhance communication : What are 2 things you should use in conversation?

Back 1

Good body language.

Positive communication; encouragement, support, positive reinforcement.

Hint 1

2 things to use.

Front 2

Tips to enhance communication : What are important things you should explain to clients?

Back 2

Policies, procedures, & expectations to the client.

Front 3

Tips to enhance communication : What should you be sensitive to?

Back 3

Clients’ feelings; connect emotionally.

Front 4

Steps to enhance communication: What should you always greet clients with?

Back 4

Hello, a handshake, & a smile.

Front 5

Verbal communication :

Back 5

What speaker says : What speaker means➡️ What listener hears➡️ What listener thinks the speaker means.

Front 6

Nonverbal communication considerations : what someone is thinking or feeling is

Back 6

Reflected in body language & facial expressions.

Front 7

Nonverbal communication considerations : humans are programmed to

Back 7

Notice small changes in physical appearance, posture, gestures, & body position in other people.

Front 8

Active listening

Back 8

Having an attitude & genuine interest in seeking a clients perspective.

Front 9

Closed-ended (directive) questions

Back 9

Can be answered in 1 word; yes or no.

Front 10

Open-ended (non-directive) questions

Back 10

Allows clients to give more information.

Front 11

Reflecting

Back 11

Repeating back to the client the meaning of what was just heard.

Hint 11

What was that?

Front 12

Summarizing

Back 12

Series of reflections to show depth of listening.

Hint 12

A ... of unfortunate events.

Front 13

What does SMART stand for?

Back 13

Specific

Measurable

Attainable

Realistic

Timely

Front 14

Smart goals : Specific :

Back 14

Clearly defined so anyone can understand the intended outcome.

Hint 14

Crystal clear

Front 15

Smart goals : Measurable :

Back 15

If a goal is not quantifiable, a client cannot manage it.

Hint 15

QM

Front 16

Smart goals : Attainable :

Back 16

Challenging, but not extreme.

Hint 16

Don’t overdo it!!

Front 17

Smart goals : Realistic :

Back 17

Must be something the client is both willing & able to work toward.

Hint 17

If it is in His ...

I can.

Front 18

Smart goals : Timely (time oriented) :

Back 18

Specific date of completion; realistic but not too far in the future.

Hint 18

S & R of SMART

Front 19

Encourage clients to set goals (SMART) that include

Back 19

Physical skills. Mental skills.

Psycho benefits of exercise.

Front 20

What are the 2 types of goals?

Back 20

Process. Product.

Front 21

Which goal does a client have more control over?

If a client is focused on process goals, what will be the outcome?

Back 21

More control over process goals.

A result of that process.

Front 22

Goal expectation management: What are 2 things you as a trainer should understand?

Back 22

What improvements clients hope to achieve.

All clients will progress at different speeds.

Hint 22

... and dreams.

Front 23

Goal expectation management: What should be clarified? What should you realize?

Back 23

Vague client statements (“I want to feel better” or “I want to get fit”).

What is unrealistic for a client.

Front 24

Goal expectation management: What should you have clients do?

Back 24

Verbalize goals for clarification.

Hint 24

Speak up

Front 25

Goal expectation management: Only set what type of goals?

Back 25

Goals that are SMART.

Front 26

Goal expectation management: Differentiate what?

Back 26

Process from product goals.

Front 27

Goal expectation management: Determine what about goals?

Back 27

When & how each client’s goals will be revisited & revaluated.

Hint 27

Let’s go over this.

Front 28

What are the 7 behavioral modification techniques?

Back 28

Self-confidence. Contracting.

Autonomy-support of coaching.

Motivational interviewing.

Prompting.

Intrinsic approach.

Cognitive-behavioral approaches.

Hint 28

SCAM PIC

Front 29

Self-confidence

Back 29

Building clients’ confidence leads to increased exercise adherence.

Hint 29

Stick to it.

Front 30

Prompting

Back 30

Using cues to initiate behavior.

Hint 30

And... NOW

Front 31

Motivational interviewing

Back 31

Collaborative, person-centered form of coaching to elicit & strengthen motivation for change.

Hint 31

Two artists work together.

Always needs attention.

Front 32

Autonomy-supportive coaching

Back 32

Creating an environment that emphasizes self improvement, rather than beating others (direct competition).

Hint 32

Make me... you worry about getting better, not them.

It is not a race.

Front 33

Contracting

Back 33

Written statements outlining behaviors & consequences for fulfillment.

Hint 33

Does ... or shading hurt more?

Your actions have...

Front 34

Intrinsic approach

Back 34

Emphasize internal enjoyment & fun of exercise, not just goal completion.

Hint 34

Have a great time inside!!!

Front 35

Cognitive-behavioral approaches

Back 35

Association & dissociation techniques, positive self talk, psyching up, imagery, social support.

Hint 35

Opposites PIPS

Front 36

How long do personal trainers have to make a good first impression?

Back 36

20 secs.

Front 37

What are the 5 stages of the Stages of Change Model?

Back 37

1. Precontemplation.

2. Contemplation.

3. Preparation. 4. Action.

5. Maintenance.

Front 38

What are the 2 outcomes that could happen during the Stages of Change Model?

Back 38

Progress or Relapse.

Front 39

Stage 1 : Precontemplation :

Back 39

No intention of changing; do not exercise/intend to start in the next 6 mos; Education.

Hint 39

PTs will not usually see people in this stage.

Front 40

Stage 2 : Contemplation :

Back 40

Do not exercise, but thinking of becoming more active in the next six mos; Education.

Hint 40

PTs can have a great influence on people in this stage.

Front 41

Stage 3 : Preparation :

Back 41

Exercise (occasionally), but are planning to begin exercising regularly in the next month; disappointments & early dropout.

Hint 41

There are many strategies PTs can use for people in this stage.

Front 42

Stage 4 : Action

Back 42

Are active; have started to exercise, but have not yet maintained the behavior for 6 mos; Education.

Hint 42

Discussed barriers to exercise & anticipate upcoming disruptions

Front 43

Stage 5 : Maintenance :

Back 43

Have maintained change for 6 mos or more; still tempted to return to old habits of less exercise.

Hint 43

Suggest maintenance check in plans that reinforce pros, progression, & changing up their workout plan.

Front 44

What are the 4 forms of support?

Back 44

Instrumental support.

Emotional support.

Informational support.

Companionship support.

Hint 44

IICE

Front 45

Instrumental support

Back 45

Tangible, practical factors necessary to help a person achieve a goal.

Hint 45

TP

Transportation to a fitness facility, a babysitter, a spotter for weightlifting.

Front 46

Emotional support

Back 46

Expressed through encouragement, caring, empathy, & concern.

Hint 46

Enhances self-esteem & reduces anxiety. Affirmations.

Front 47

Informational support

Back 47

Directions, advice, & suggestions from the professional.

Hint 47

DAS

Feedback regarding progress.

Front 48

Companionship support

Back 48

The availability of family & friends to exercise together.

Hint 48

Are you ... to watch the kids tomorrow.

Distractions from fatigue, pain, & boredom.

Front 49

Exercise has been shown to promote ...

Back 49

Positive mood. Reduce stress.

Improve sleep.

Reduce depression & anxiety.

Hint 49

RIPR

Front 50

What are 5 common barriers to exercise?

Back 50

Time. Unrealistic goals.

Lack of social support.

Social physique anxiety.

Convenience.

Hint 50

CULTS

Front 51

Before the end of the initial session, discuss : Weather client has

Back 51

Everything they need, are ready to begin, or need more info.

Hint 51

ERN

Front 52

Before the end of the initial session, discuss : The clientele ... The effects ...

Back 52

Clientele of the facility & how to fit in.

Effects of other exercisers on their behavior (social facilitation).

Hint 52

Blend.

How they act.

Front 53

Before the end of the initial session, discuss : clothing

Back 53

What clothing is appropriate.