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48 Cards in this Set
- Front
- Back
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DICEE Approach
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Depth
Intelligent Complete Elegance Emotive |
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Innovation
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-Quickens the pace at which the -business is conducted
-provides access to new mkts nem customers and new business relationships -Create new business models -Reduce costs |
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Emerging Technology
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Cutting edge developments in new technologies, convergeance of technologies, and the application o technologies
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Mobile Computing
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platforms, history, connectivity, functionality
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Surface Computing
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Use of specialized computed GUI in which traditional GUI elements are replaced by intuitive, every day objects.
Interacts w/ touch sensitive screen instead of mouse & Keyboard |
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Cloud Computing
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Infrastructure as-a-service
Platorm as-a-service Software as-a-service Public Vs. Private |
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Radio Frequency FDs
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-Automative ID method
-Can be incorporated into products animals or a person for the purpose of identification and tracking using radio waves. Standard applications are: Inventory management Asset management government |
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3d Printing
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Three dimension object is created by layering and connecting successive cross sections of materials
Standard Apps: Prototypirs/CAD Metal Casting Education |
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Functional IS
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A Computer program that supporst or possibly automates the major activities of a functional process
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Managerial/ Analytical Data
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Analytical- serves strategic leeds (not operational needs)
-Used by managers to make high-level, business decisions |
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IS for marketing and sales
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-Lead generation
-Lead Tracking -Customet management -Products and brand management -Sales forecasts -point of sales -Primary purpose of sales is to find prospects and then turn into customers -In marketing, processes exist to manage products and brands. |
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IS for operations
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Operating activities concern the management of finished goods inventory and the movement of goods from inventory to customer.
Order Entry Order Management Finish-goods inventory manag. Customer service |
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IS for manufacturing
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Facilitate the production of goods
Inventory Manufacturing planning Manufacturing scheduling Manufacturing operations |
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IS for human resources
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Recruiting
Compensation Assesment HR planning Development and Training |
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IS for accounting and finance
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-General Ledger
-Financial reporting -accounts recievable -accounts payable -cost accounting -budgeting -cash management -treasury management |
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Functional IS issues
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-Data duplication inconsistency(two bill addresses)
-Disjointed processes (not getting enough credit) -limited info and lack of integrated information (Preferred customer?) -Isolated decisions lead to organizational inefficiencies (trying to get a customer who already doesnt pay) -these lead to increased expenses -INCREASED EXPENSE |
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Inherent Processes
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The procedures that must be followed to effectively use licensed software
Horizontal Vs. Vertical Off the shelf or custom built Organization must conform to the processes inherent in the software. |
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Cross-Functional IS
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Processes that incolce activities among several or evan many business departments.
(CRM, ERP, EAI) |
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Customer Life Cycle
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Marketing (solisitation process)
customer acquisition (Lead tracking Process) relationship management (Rel. Man. process) loss/churn(RM process) |
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CRM
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Customer relationship management
Tracks all interaction with the customer from prospect through follow up service and support CRM applications integrate all of the primary business activities "Customer-Centric" |
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ERP
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Enterprise Resource Planning
provide even more integration than CRM. ERP integrates the primary value chain activities with human resources and accounting Provides cross functional proccess view of organization has formal approach based on formal models Maintains data in central data base Large benefits but expensive efficiency inventory reduction improved customer service higher profitability |
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EAI
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Enterprise Application Integration
EAI integrates existing systems by providing layers of software that connect applications together low cost and less disruptive way to eliminate some problems of isolated functional processes Step-wise implementation process |
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Supply Chain Strategy
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How much of supply chain to own vs. How much to purchase
How to translate competitive strategy into supply chain objectives Evaluation of customer needs How to maintain competitive advantage |
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Bullwhip Effect
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The variability in the size and timing of orders increases at each stage up the supply chain, from customer to supplier
Reduces overall profitability of supply chain |
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Disintermediation
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Cut out the intermediaries that is, a business now communicates directly w/ its consumers
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Business - to - Business
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Describer commerce transactions between businesses such as between a manufacturer and a whole sales as between a wholesaler and a retailer.
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Business-To-Consumer
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Descries activities or businesses serving and customers w/ products and/or services
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Business-to-government
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Marketing products and services to gov. agencies
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Supply Chain Considerations
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-privacy and security
-profitability -disintermediation |
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Supply Chain Management
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-Reduce Costs of buying
-Selling supply chain speed -reduce size and cost of inventories -improve delivery schedule -fix bullwhip effect |
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Data warehouse/mart
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A database that consists of data extracted from operational databases and architected to enable management users to access business information in a timely and efficient manner
A data mart is a data collection that is created to address the needs of a particular business function, problem, or opportunity(data marts are like little data warehouses in a data warehouse) |
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Data Warehouse Measure/Dimension
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Is a category of data by which a user may need to sort, group, or aggregate data measures
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Operational Data and Issues
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-Dirty data
-Missing Values -Inconsistant Data -Data not integrated -wrong granularity -too much data |
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Business Intelligence Reporting
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Integrate and process data by sorting grouping, summing, and formatting
Improve decisions by providing relevant accurate and timely information to the right person at the right time |
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Sources of Security Breaches
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Human error and mistake
Malicious human activity Natural events and disasters |
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Unauthorized data disclosure
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Can occur by human error when someone inadvertently releases data in violation of policy
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Pretexting
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Occurs when someone decieves by pretending to be someone else
-Credit card scammer |
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Phising
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uses pretexting via email. The phissher pretends to be a legitamate company and sends an email requesting confidential info
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Spoofing
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Pretending to be someone else(another website you know)
-you spoofing your professor -IP spooding -Pretending to be another website |
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sniffing
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Is a technique for inercepting computer communications
Spyware, Adware |
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Hacking
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Occurs when a person gains unauthorized access to a computer system
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Security Safeguards
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-Techincal
Encryption, firewall, maintain protection -Data password encryptins, backup and recovery -Human hiring, training, education |
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Identity Theft
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The process of using someone elses personal info for yout own personal gain
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Types of Security Threats
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-Incorrect data modification (unethical changes to data that could be prevented by better data security to programs and databases
) -Faulty Service(replacing real programs with fake one… like in Office Space) -Denial of Service(shutting down systems with over processing of millions of bogus emails or transactions) -Loss of infrastructure(angry employees waling out with servers) - Unauthorized data disclosure |
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Cookies
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Is a small piece of text stored on a user's computer by a web browser.
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Risk Assessment
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IT strategy
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What are your biggest needs?
Functional Cross-Functional Cross-Organizational What is your budget and cash flow? Where are you areas of expertise and/or growth in the near future? |
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supply chain
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network of organizations and facilities that transforms raw materials into products delivered to customers
Customers order from retailers, who order from distributors, who order from manufacturers, who order from suppliers |
