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29 Cards in this Set

  • Front
  • Back
Data Item
Elementary description of things, events, activities and transactions that are recorded, classified and stored but are not organized to convey any specific meaning.
Information
Data organized so that they have meaning and value to the recipient.
Knowledge
Data and/or information organized and processed to convey understanding, experience, accumulated learning and expertise as they apply to a current problem or activity.
Information Technology architecture
A high-level map or plan of the information assets in an organization, which guides current operations and is a blueprint for future directions.
Information Technology Infrastructure
The physical facilities, IT components, IT services and IT management that support an entire organization.
Information System (IS)
Collects, processes, stores, analyzes and disseminates information for a specific purpose.
Computer Based Information System
An information system that uses computer technology to perform some or all of its intended tasks.
Hardware
a device such as a processor, monitor, keyboard or printer. devices that together accept data and information, process them, and display them.
Software
program or collection of programs that enable hardware to process data.
Database
collection of related files or tables containing data.
Network
connecting system (wireline or wireless) that permits different computers to share resources.
Procedures
the set of instructions about how to combine the above components in order to process information and generate the desired output.
Application Program
a computer program designed to support a specific task , a business process or another application program.
Functional area information systems or departmental information systems
designed to summarize data and prepare reports for the functional areas, such as accounting and marketing
Transaction processing system (TPS)
Function: Process transaction data from business events.
Example: Walmart checkout point-of-sale terminal.
Enterprise Resource Planning System (ERP)
Function: Integrate all functional areas of the organization.
Example: Oracle, SAP
Interorganizational information systems (IOS)
information systems that connect two or more organizations and support interorganizational operations such as supply chain management.
Supply Chain
describes the flow of materials, information, money and services from raw material suppliers through factories and warehouses to the end customers.
Electronic Commerce Systems
Function: Enable transactions among organizations and between organizations and customers.
Knowledge workers
professional employees such as financial and marketing analysts, engineers, lawyers and accountants. Act as advisors to middle managers and executives.
Clerical Workers
supports managers at all levels, like bookkeepers, secretaries, clerks.
Lower-level managers
handle day to day operations, making routine decisions
Middle Managers
make tactical decisions which deal with activities such as short term planning, organizing, and control.
Executives
can change the manner in which business is done
Office automation systems (OAS)
Function: Support daily work activities of individuals and groups.
Example: Microsoft Office
Support: Clerical staff, lower and middle managers and knowledge workers.
Management Information System (MIS)
Function: Produce reports summarized from transaction data, usually in one functional area.
Example: Report on total sales of each customer.
Supports: Primarily for middle managers, sometimes for lower level managers as well.
Decision support system (DSSs)
Function: Provide access to data and analysis tools.
Example: “What if” analysis of changes in a budget.
Supports: Primarily for Middle managers and knowledge workers
Expert System (ES)
Function: Mimic human expert in a particular area and make a decision.
Example: Credit card approval analysis.
Supports: Knowledge workers
Executive information systems (EIS)
Function: Present structured, summarized information about aspects of business important to executives.
Example: Status of production by product.
Supports: Top managers of the organization.