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59 Cards in this Set

  • Front
  • Back
What is an information system?
A group of components that interact to produce information.
What is MIS?
An information system that helps businesses achieve their goals and objectives
How does IT differ from IS?
Information Technology refers to the methods, inventions, standards, and product.
The five components of IS are...
Hardware, Software, Data, Procedure, and People
Five rules for creating a strong password...
1.) Seven or more characters
2.) No username, real name, or company name.
3.) No complete dictionary word.
4.) Different from previous passwords.
5.) Both uppercase & lowercase, numbers, and characters.
What does security of Information Systems depend on?
Behavior of it's users.
The most important component of any Information System.
People.
A business process model is an example of which five components?
Procedures.
Microsoft Word is an example of which five components?
Software.
Words and sentences are examples of which of the five components?
Data.
In a grocery Store, the clerk scans the UPC code on the item, which is read and transmitted to the computer. The actual scanner device is an example of which component?
Hardware.
The development and use of information systems that help businesses achieve their goals and objectives.
MIS
Methods, inventions, standards, and products.
Information Technology
Raw technology, concerning the hardware, software, and data components.
Information Technology.
A system of hardware, software, data, procedures, and people that produce information.
Information System.
Correct and complete data that has been processed as expected.
Accurate.
Saving data in a batch and processing it some hours later to save money.
Timely
Information that is summarized to an appropriate level, i.e. context. For example, using a pivot table to access average wage information.
Relevant.
A report that gives short-term interest rates for possible lines of credit, i.e. subject at hand.
Relevant.
Generation of a daily report for the number of buildings on campus.
Variable (Worth the cost)
A case of milk.
resources.
A monthly sales report.
information
A student's banner ID
information.
Entering a new customer record.
activities.
Follows a set of rules and procedures to perform a task.
activities.
A customer relationship management system used to target potential customers.
Marketing and Sales.
An auto rental company installing GPS, global positioning systems, in their rental cars to assist customers in finding their way in a strange city.
service.
Proctor and Gamble automatically sending more Tide to Wal-Mart based on a system that alerts P&G every time a box is sold.
out-bound logistics
Using an enterprise resource planning (ERP) system to automatically schedule production and request materials from the warehouse to be used for production.
operations.
Using an RFID, radio frequency identification, tag to automate the receipt of raw materials from a supplier.
in-bound logistics
Toyota's purchase of auto paint.
strong customer bargaining power.
Patients who use the only drug effective for an illness.
Weak threat of substitution.
A university raising tuition in your last year of college.
strong bargaining power of suppliers.
professional football team
weak threat of new entrants
used car of dealers
strong industry rivalry.
True or False: Building an “as-is” model that documents the current business process is performed during the first stage of the BPM process.
True.
True or False: Business process is a network of activities, resources, facilities, and information that interact to achieve some business function.
True.
True or False: Business process management, or BPM, is a standard technique or method for describing business processes.
False.
True or False: Information is data presented in a meaningful context
True
True or False: Information is knowledge derived from data.
True
True or False: Interactions across value chain activities are called linkages, such as a manufacturer using a production plan to automatically determine materials requirements and generating purchase orders.
True
True or False: One of the biggest problems with a process that is “cross-functional” in scope is that it leads to islands of automation.
False.
True or False: One way a content provider could increase switching costs would be by providing a “free” device that only plays content from that provider.
True
True or False: People and software are considered actors, because they both can take actions.
False.
True or False: Procedures are instructions for hardware.
False.
A network of activities, resources, facilities, and information is a...
Business Process
Another name for a business process.
Business System.
What are the components of a business process?
Activities, Resources, Suppliers, Facilities, and Information.
Transforms resources and information of one type into resources and information of another type.
Activities.
Items of value, such as customers, suppliers, employees, distributors, and so on.
Resources.
Structures used within resources. Example: inventories, database
Facilities.
Activities use info to know how to transform inputs to outputs.
Information.
Five characteristics of Good information
Accurate
Timely
Relevant to both context and subject
Just barely sufficient
worth it's cost
Correct and Complete
Crucial for management
Cross-check info to ensure accuracy is...
Accurate
Sufficient for the purpose for which generated.
Do not need too much or extraneous info.
Just barely sufficient.
Relationship between cost and value.
Information systems cost money to develop, maintain, and use.
Must be worth the cost (time & money)
Worth it's cost
Produced in time for extended use.
Timely.
Information is...
Knowledge derived from data, where data is defined as recorded facts or figures.
What is the role of information in business processes?
The business process generates information by bringing together important items of data in a given context.