Milady's Review - Shampoo, Rinsing, & Conditioning

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1. Primary purpose of shampooing in salon is to:

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d) cleanse hair and scalp

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2. When selecting shampoo, consider the:

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d) condition of client's hair

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3. The pH level is an indicator of:

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d) whether a solution is acid or alkaline

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4. Jheri Redding was the first in the salon industry to market "pH-balanced shampoos," which were:

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c) more acidic

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5. Fresh water is purified by:

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a) sedimentation and filtration

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6. The softness or hardness of water is related to the:

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d) amount of minerals present

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7. The main ingredient of shampoo is:

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b) purified water

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8. The effectiveness of surfactants is due to:

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a) surfactant molecule

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9. Surfactant molecules work by:

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a) lifting off oils and dirt into the water

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10. The highest dollar expenditure for hair care products is for:

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a) shampoo

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11. The pH in acid-balanced shampoo is:

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d) between 4.5 and 5.5

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12. Conditioning shampoos contain agents that restore moisture and elasticity and:

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d) add volume

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13. Medicated shampoos can be very strong and in some cases:

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d) must sit on scalp for a longer period

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14. Clarifying shampoos contain acidic ingredients that:

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d) cut through product buildup

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15. Dry shampooing is recommended:

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b) for elderly clients

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16. A shampoo that combines a surfactant base with basic colours is:

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d) colour-enhancing shampoo

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17. A temporary remedy for hair that is dry or damaged is:

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b) conditioner

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18. The texture and structure of the hair are controlled by:

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b) heredity, health, and diet

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19. Rinse-through finishing rinses are useful for:

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d) detangling hair after washing

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20. For repair and treatment, deep, penetrating conditioners must be left on hair for:

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b) 10-20 minutes

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21. Most conditioners contain:

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a) humectants

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22. The cuticle of hair is the outermost layer and is made up of:

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b) overlapping scales

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23. Instant conditioners fall in the pH range of 3.3 to 6.0 and are used to:

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a) restore pH balance

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24. Scalp astringent lotion is a conditioning agent applied to the scalp to:

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a) remove oil accumulation

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25. Quaternary ammonium compounds are included in the formulas of moisturizers for their ability to:

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a) attach to hair fibres

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26. To increase hair diameter slightly, choose a:

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a) protein conditioner

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27. Concentrated protein conditioners are designed to:

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c) penetrate cortex

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28. Hair treated with a concentrated protein conditioner has all the following qualities except:

a) equalized porosity
b) improved quality of new hair growth
c) improved appearance
d) increased elasticity

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b) improved quality of new hair growth

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29. Deep conditioning treatments are the chosen therapy when __ is needed.

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c) equal moisturizing and protein treatment

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30. To protect hair from the harmful effects of blow-drying and electric rollers, use:

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a) spray-on thermal protectors

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31. If your client has a dry scalp, the condition may be helped by a:

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d) scalp conditioner

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32. For a client with straight, fine hair, all the following products are recommended except:

a) volumizing shampoo
b) moisturizing shampoo
c) protein treatments
d) detangler

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b) moisturizing shampoo

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33. If your clients has dry, damaged hair, all the following products are recommended except:
a) gentle cleansing shampoo
b) spray-on thermal protection
c) light leave-in conditioner
d) acid-balanced shampoo

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d) acid-balanced shampoo

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34. Correct hair brushing stimulates blood circulation to the scalp and helps:

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d) remove dust, dirt, and spray buildup

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35. Brushing should be a part of most hair services except before a:

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a) chemical service

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36. The most highly recommended hairbrushes are made from:

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b) natural bristles

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37. The best method for hair brushing is to:

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b) part it into sections

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38. One method of providing scalp stimulation is:

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d) massage

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39. Scalp massage is an extra that keeps your clients coming back and to be successful it's important to:

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b) know the location of blood vessels

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40. Scalp manipulation technique include all the following except:
a) sliding and rotating movement
b) rapid eye movement
c) spine movement
d) relaxing movement

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b) rapid eye movement

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41. The most important rule regarding posture when shampooing is to:

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c) keep your shoulders back

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42. All the following items are routinely used when giving a shampoo except:
a) an infrared lamp
b) comb and hairbrush
c) shampoo cape
d) towels

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a) an infrared lamp

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43. Part of shampoo preparation is to:

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b) examine client's air and scalp

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44. When performing shampoo service, an important consideration is:

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a) the water temperature

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45. During a shampoo, when manipulating the scalp, use firm pressure if:

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d) the client has healthy hair and scalp

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46. After applying small quantities of shampoo, the next step in the shampoo procedure is to:

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a) manipulate the scalp

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47. Part of the cleanup and sanitation process at the end of shampooing is:

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c) disinfecting combs and brushes

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48. Following shampooing and rinsing, the next step is to:

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c) apply a conditioner

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49. After applying conditioner:

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a) gently comb it through the hair

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50. When applying a deep conditioning treatment, you may have to:

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c) place the client under a heated dryer

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51. After shampooing, chemically treated hair tends to:

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c) tangle

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52. Begin with a shampoo, brushing, and scalp massage when you are doing:

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c) hairstyling

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53. When using dry shampoo for a client with a health problem, apply it:

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a) directly onto the hair

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54. When servicing clients with special needs, always:

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d) ask their preferences

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55. The purpose of a general scalp treatment is:

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d) keeping the scalp clean and healthy

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56. All the following are steps in a normal hair and scalp treatment except:
a) applying an infrared lamp
b) vigorously brushing the scalp
c) brushing the hair for five minutes
d) applying scalp conditioner

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b) vigorously brushing the scalp

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57. A dry hair and scalp treatment is recommended for:

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a) a deficiency of natural oil

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58. A useful appliance for a dry hair and scalp treatment is:

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a) a scalp steamer

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59. Kneading the scalp to increase blood circulation is helpful to:

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c) normalize overactive sebaceous glands

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60. During a dandruff treatment, an effective therapy is:

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d) high-frequency current