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9 Cards in this Set

  • Front
  • Back
Ch 10: The five stages of Group development
FSNPA
Forming, Storming, Norming, Performing, Adjourning
Ch 10: The punctuated Equilibrium model
Ch10: Types of Teams
problem-solving, self-managing, cross-functional, and virtual
Ch10: Types of Teams: Problem-solving
Groups who meet for few moments to discuss of improving quality, efficiency, and work environment
Ch10: Types of Teams: Self-managed
Groups who take on responsibilities of their former supervisors
Ch10: Types of Teams: Cross-functional
Employees from = hierarchical level, but different work areas, come together to accomplish a task
Ch10: Types of Teams: Synergy
Collectively working better together than individually doing it and combining.
Ch10: Types of Teams: Virtual
teams that use computer tech. to tie together physically dispersed members
Ch10: Critical factors for high performance teams
1. Clear, challenging goal w/ direction
2. Results driven structure (understand your Roles)
3. Competent, talented team members.
4. Commitment to a common purpose (Team ahead of individual)
5. Positive team culture (Honesty, respect, etc.)
6. Shared leadership