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21 Cards in this Set
- Front
- Back
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In the SMART goal guidelines we studied, the "A" refers to what?
a. Achievable b. Achievable but realistic c. Aligned with upper management goals d. Ambitious e. Agendalessness |
c. Aligned with upper management goals
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True or false: A bike messenger that operates in the downtown area of a large city recently set the following goal: "All deliveries must be completed as quickly as possible." This is a good example of a SMART goal.
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False
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Here is one sentence excerpted from a larger goal statement given by a manager to a worker. "I need the draft report and cover memo by Monday noon; final report with production samples due Wednesday by FedEx deadline." What aspects of the SMART goal guidelines does this illustrate?
a. SM b. A c. R d. T e. None of the above |
d. T
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Here is a pair of sentences that could fit into a larger goal statement given by a manager to a worker.
X. Do your best to improve widget output. Y. Improve widget output 20% over last month's effort. Pick the option below that best fits this pair. a. X is better because it addresses the "R" guideline b. Y is better because it addresses the "T" guideline c. Y is better because it addresses the "R" guideline d. Y is better because it addresses the "SM" guideline e. X is better because it is ambitious |
d. Y is better because it addresses the "SM" guideline
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True or false: A promotion is a tangible reward.
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True
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Here is a behavior exhibited by a manager. "Manager makes a habit of praising a worker when they do a good job." Within the Expectancy Model, what link will this strengthen in the worker's perception?
a. Effort-to-Performance b. Performance-to-Reward c. Reward-to-Value or Goals d. None of the above |
b. Performance-to-Reward
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If a worker perceives that the Effort-to-Performance link is broken, which of these remedies should the manager use according to the Expectancy Model?
a. Urge the worker to try harder b. Increase the attractiveness of the reward c. Something else, because neither of these would work in the Expectancy Model |
c. Something else, because neither of these would work in the Expectancy Model
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In expectancy theory, which action would NOT strengthen the rewards-to-goals linkage?
a. Show employees how they can accomplish the task b. Give employees a choice of rewards c. Explain how performance can lead to valued career opportunities d. Distribute rewards that employees want e. Adapt the type of rewards to each employee's dominant needs |
a. Show employees how they can accomplish the task
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Here is a behavior exhibited by a group member. "The person guides a discussion that results in the group coming to a shared understanding of the assignment's requirements." Which option below best describes this behavior, in Path-Goal terms?
a. The group has been helped down the path b. The group has been helped to see the path c. The group now perceives the goal more clearly d. The group sees the goal as worth achieving e. A, B, and C |
c. The group now perceives the goal more clearly
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As part of time management, we have learned a matrix for prioritizing tasks. Here is an item from a To Do list. "Draft resume for use 11 months from now." Which of the statements below best applies?
a. It is a Project, not a Next Action b. Is is a Next Action, not a Project c. It is a "B" quadrant item d. None of the above |
c. It is a "B" quadrant item
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Here is an item from Jane's list of To Do items. "Watch re-run of favorite TV show that starts in 10 minutes." If Jane were to prioritize this item using the ABCD matrix, which quadrant would it fall in?
a. A b. B c. C d. D |
c. C
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True or false: Voting is a good way to achieve consensus.
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False
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"The members of a group have been debating what to do. The tide has swung towards a particular proposal by William. However, Joe has been holding out for his own proposal, even though he acknowledges that the majority's preference could work." Which statement best applies to the situation?
a. This situation fits the definition of consensus we studied b. This situation is an example of hidden consensus c. This situation is an example of hidden disagreement d. A and B |
b. This situation is an example of hidden consensus
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True or false: In stressing the value of internships for self-discovery, the book "How to get any job" told the story of someone who got several degrees in education and then discovered they didn't like working with kids.
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True
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The book "How to get any job" argues, in the chapter "the most important summer," that if you're going to take a less-than-ideal job, you should:
a. Go for a livable location b. Go for an industry you're interested in c. Find something well-paid d. All of the above |
b. Go for an industry you're interested in
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True or false: Stanley got a huge discount on the golf clubs because Stanley had just discovered some work that hadn't been done to specifications and the contractor wanted him to overlook the mistake.
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False
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True or false: Stanley leveled with Ted about the training program so Ted put him in charge of developing a new one.
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False
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True or false: In top secret, everything is labeled top secret because it could help the competition/enemy.
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False
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Here are three items from a To Do list: prepare for the exam, get oil changed, ask boss for weekend off. Does this set relate to vertical or horizontal action management?
a. Vertical b. Horizontal |
b. Horizontal
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Here is a set of items from a To Do list: send out birthday party invitations, order balloons for party, bake a cake. Does this set relate to vertical or horizontal action management?
a. Vertical b. Horizontal |
a. Vertical
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True or false: Allen argues that collecting all of your "open loops" or "incompletes" can free up your mind and reduce your stress.
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True
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