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20 Cards in this Set
- Front
- Back
What is diversity
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Diversity is the way in which people are similar or different from each other.
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What are the benefits of managing diversity effectively?
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Higher creativity in decision making
Better understanding and service of customers More satisfied workforce Higher stock prices Lower litigation expense Higher company performance |
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What are the challenges of diversity management
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Similarity-attraction phenomenon
Faultlines Stereotypes |
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similarity-attraction phenomenon
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phenomenon is the tendency to be more attracted to individuals who are similar to us.
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faultline
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an attribute along which a group is split into subgroups
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How do you fix a Faultline
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well if they establish certain norms
should not discuss the issue under consideration before the actual meeting may be useful in increasing decision effectiveness Also Creating brides between group faultlines as to connect the two groups |
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Stereotypes
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generalizations about a particular group of people
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Diversity issues in the workplace
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Earnings gap
Glass ceiling Specific issues relating to gender, race, age, religious diversity, disabilities, and sexual orientation |
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surface level diversity
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surface-level traits affect our interactions with other
people early in our acquaintance with them, but as we get to know people, the influence of surface-level traits is replaced by deep-level traits Gender Race Age Physical Abilities |
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Deep level diversity
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Values
Attitudes Beliefs |
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The Americans with Disabilities
Act of 1990 (ADA) |
prohibits discrimination in employment
against individuals with physical as well as mental disabilities if these individuals are otherwise qualified to do their jobs with or without reasonable accommodation |
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the Age Discrimination Act of 1975 and Title VII of the Civil Rights Act of 1964
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outlaw discrimination based on age, gender, race, national origin, or religion
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Earnings gap and what are the reasons why
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Gap between what men and Women make
women are more likely to have gaps in their résumés because they are more likely to take time off to have children women are less likely topursue high-paying occupations such as engineering and business negotiation differences among women are often cited as a potential reason for the earnings gap |
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Glass Ceiling and why
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women may be represented in lower level positions, they are less likely to be seen in higher management and executive suites of companies
gender-based stereotypes favoring men in managerial positions |
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Race Diversity in the Workplace
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Earning Gap
Glass Celing perceptions that the organization does not value diversity is a fundamental explanation for why ethnic minorities may feel alienated |
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Age Diversity in the Workplace
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Stereotypes
Age Discrimination in Employment Act of 1967, which made it illegal for organizations to discriminate against employees over 40 years of age. |
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Religious Diversity in the Workplace
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employers are prohibited from using
religion in employment decisions based on Title VII of the Civil Rights Act of 1964 Schedule Dress code |
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Employees with Disabilities in the Workplace
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Stereotype
Lock in to dead end jobs Job that require a lot less risks |
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Sexual Orientation Diversity in the Workplace
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There is currently no federal law in the
United States prohibiting discrimination based on sexual orientation, but as of 2008, 20 states as well as the District of Columbia had laws prohibiting discrimination in employment based on sexual orientation. Fear sharing sexual orientation |
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Gender Diversity in the Workplace
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The Equal Pay Act (1963) prohibits discrimination in pay based on gender
Title VII of the Civil Rights Act (1964) prohibits discrimination in all employment-related decisions based on gender. Despite the existence of strong legislation Earnings gap Glass Ceiling |