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20 Cards in this Set

  • Front
  • Back
What is diversity
Diversity is the way in which people are similar or different from each other.
What are the benefits of managing diversity effectively?
Higher creativity in decision making
Better understanding and service of customers
More satisfied workforce
Higher stock prices
Lower litigation expense
Higher company performance
What are the challenges of diversity management
Similarity-attraction phenomenon
Faultlines
Stereotypes
similarity-attraction phenomenon
phenomenon is the tendency to be more attracted to individuals who are similar to us.
faultline
an attribute along which a group is split into subgroups
How do you fix a Faultline
well if they establish certain norms

should not discuss the issue under consideration before the actual meeting may be useful in increasing decision effectiveness

Also Creating brides between group faultlines as to connect the two groups
Stereotypes
generalizations about a particular group of people
Diversity issues in the workplace
Earnings gap
Glass ceiling
Specific issues relating to gender, race, age, religious diversity, disabilities, and sexual orientation
surface level diversity
surface-level traits affect our interactions with other
people early in our acquaintance with them, but as we get to know people, the influence of surface-level traits is replaced by deep-level traits

Gender
Race
Age
Physical Abilities
Deep level diversity
Values
Attitudes
Beliefs
The Americans with Disabilities
Act of 1990 (ADA)
prohibits discrimination in employment
against individuals with physical as well as mental
disabilities if these individuals are otherwise qualified to
do their jobs with or without reasonable accommodation
the Age Discrimination Act of 1975 and Title VII of the Civil Rights Act of 1964
outlaw discrimination based on age, gender, race, national origin, or religion
Earnings gap and what are the reasons why
Gap between what men and Women make


women are more likely to have gaps in their résumés because they are more likely to take
time off to have children

women are less likely topursue high-paying occupations such as engineering and business

negotiation differences among women are often cited as a potential reason for the earnings gap
Glass Ceiling and why
women may be represented in lower level positions, they are less likely to be seen in higher management and executive suites of companies

gender-based stereotypes favoring men in managerial positions
Race Diversity in the Workplace
Earning Gap
Glass Celing
perceptions that the organization does not value diversity is a fundamental explanation for why ethnic minorities may feel alienated
Age Diversity in the Workplace
Stereotypes

Age Discrimination in Employment Act of 1967, which made it illegal for organizations to discriminate against employees over 40 years of age.
Religious Diversity in the Workplace
employers are prohibited from using
religion in employment decisions based on Title VII of the Civil Rights Act of 1964

Schedule
Dress code
Employees with Disabilities in the Workplace
Stereotype
Lock in to dead end jobs
Job that require a lot less risks
Sexual Orientation Diversity in the Workplace
There is currently no federal law in the
United States prohibiting discrimination based on sexual orientation, but as of 2008, 20 states as well as the District of Columbia had laws prohibiting discrimination in employment based on sexual orientation.

Fear sharing sexual orientation
Gender Diversity in the Workplace
The Equal Pay Act (1963) prohibits discrimination in pay based on gender

Title VII of the Civil Rights Act (1964) prohibits
discrimination in all employment-related decisions based on gender. Despite the existence of strong legislation

Earnings gap
Glass Ceiling