Mgmt 3720 Chapter 2

Front 1

Kimberly Ortiz strongly believes inworking for a company which promotes diversity. She believes that suchorganizations are respectful of differences and allow employees more exposure.She recently attended an interview where she was told that the company followspolicies which focus on organizational diversity. However, when she finallyjoined the company, she had a strong feeling that the company's claim was nottrue. Which of the following, if true, weakens Kimberly's belief that thecompany does not encourage diversity?

Back 1

The workforce is not dominated by anyspecific ethnic or racial group.

Front 2

________ diversity refers to diversityin observable attributes such as race, ethnicity, sex, and age.

Back 2

Surface-level

Front 3

Which of the following is true ofsurface-level diversity?

Back 3

It refers to differences in easilyperceived characteristics, such as gender and race.

Front 4

Differences in ________ indicatesurface-level diversity.

Back 4

ethnicity

Front 5

Which of the following most likely indicatessurface-level similarity?

Back 5

Jane and Sara grew up in the same town and went toschool together.

Front 6

________ diversity refers to diversitywith respect to attributes that are less easy to observe initially but that canbe inferred after more direct experience.

Back 6

Deep-level

Front 7

Which of the following best represents deep-levelsimilarity?

Back 7

employees who seek challenges inassignments and like to work collaboratively

Front 8

Malcolm Industries recently hired alarge number of workers for the company's new construction factory in Colorado.During the hiring process, the management made a clear effort to recruitphysically strong individuals because the work at the factory involves manuallabor. The jobs needed to be performed by individuals who had the energy andphysical stamina to work for long hours. Which of the following surface-levelcharacteristics did the company most likely concentrate on when selecting thenew workers?

Back 8

age

Front 9

A difference in ________ would indicatedeep-level diversity.

Back 9

values

Front 10

________ differences between peoplerepresent deep-level diversity. A) Race

Back 10

Personality

Front 11

The management at Climate Action Development needs torecruit campaign managers for its Renewable Energy Project. They are lookingfor candidates who are assertive, extroverted, and who can tackle challengeshead-on. Which of the following deep-level characteristics should they focus onto best help them recruit the right candidate for the job?

Back 11

personality

Front 12

The humanresources department of Orbit Bank believes in being unbiased toward allemployees and treating them fairly. They believe it is crucial that the companytreat all their employees equally. However Susan Daniels, an employee at thebank, recently filed a lawsuit against the company, claiming that she wasdiscriminated against. Which of the following, if true, best justifies Susan'saction?

Back 12

She was given the same incentives as her colleagues inspite of performing better than them.

Front 13

In a workplace, ________ involves overt threats orbullying directed at members of specific groups of employees.

Back 13

intimidation

Front 14

April's colleague Nathan hasconsistently pestered her to go out on a date with him. Though she has refusedhis offer several times, he keeps persisting. She found an envelope on her deskfrom Nathan with inappropriate pictures and cartoons, which left herinfuriated. She now intends to go discuss the matter with the human resource departmentof her company. Which of the following forms of discrimination is April mostlikely to cite?

Back 14

sexual harassment

Front 15

Which of the following refers to a kindof discrimination which refers to overt threats or bullying directed at membersof specific groups of employees?

Back 15

intimidation

Front 16

Which of the following is the bestexample of the use of intimidation?

Back 16

Anya's boss Kira sets difficult targetsand hints that Anya may lose her job if she doesn't meet them.

Front 17

Hazel Samuels has been working at hercompany for the past two years and consistently gets yelled at by her managereven when she is not at fault. He often makes derogatory references to herethnicity. In addition, during team meetings, she is his target for practicaljokes and nasty pranks. She is extremely upset and decides not to be subjectedto such treatment any longer. Which of the following kinds of discrimination isshe most likely to report to the human resource department in such a situation?

Back 17

intimidation

Front 18

Which of the following is the bestexample of mockery as a tool of discriminatory treatment in organizations?

Back 18

Rifka's supervisor often stereotypes Rifka because ofher ethnic heritage and makes jokes about her ethnicity.

Front 19

A person who is made fun of because heis an Arab-American is being subjected to ________, a kind of discrimination inwork environments.

Back 19

mockery

Front 20

Stacy Hanes is an African-Americanwoman who has recently taken her first job and does not seem to like the workenvironment at all. Her colleagues put down her ideas at team meetings andrefer to them as "stupid." In addition, they make fun of her race andoften ask her if she is educated enough to work for the company. Which of thefollowing kinds of discrimination is Hanes most likely subject to?

Back 20

mockery

Front 21

________, which may occur intentionallyor unintentionally, refers to keeping certain people in a work place away fromjob opportunities, social events, discussions, or informal mentoring.

Back 21

Exclusion

Front 22

Jill Ivey has been working as a sales executive atOrbit Bank for the last two years. However, she has noticed that she is oftennot given an opportunity to attend training programs that her team membersattend every quarter. She also is disappointed about the fact that she nevergets to handle corporate clients, which provides better chances of a promotion.Which of the following kinds of discrimination is she most likely to have beensubjected to?

Back 22

exclusion

Front 23

Women being assigned marginal job rolesthat do not lead to promotion is an example of the ________ form ofdiscrimination.

Back 23

exclusion

Front 24

Which of the following is true ofworkplace discrimination?

Back 24

It may lead to reduced productivity andcitizenship behavior.

Front 25

Which of the following is abiographical characteristic of an employee?

Back 25

length of tenure

Front 26

Which of the following is true ofbiographical characteristics?

Back 26

They are representative of surface-level diversity.

Front 27

Which of the following explains why therelationship between age and job performance is likely to be of increasingimportance during the next decade?

Back 27

U.S. legislation, in effect, outlawsmandatory retirement.

Front 28

Raylon Inc. is in the process of recruiting a newOperations Manager. The Human Resources team has narrowed the candidate listdown to two candidates, but cannot come to an agreement about whom to hire.Though both candidates have the relevant qualifications for the post, one willsoon be 60 years old. The other candidate is in his early thirties. Rachel, amember of the HR team, recommends hiring the older candidate, citing his yearsof experience and leadership ability. Tim, on the other hand, stronglyrecommends that the company hire the younger candidate, as he is likely to bemore flexible when it comes to working. Which of the following, if true, willmost strengthen Rachel's argument?

Back 28

Most of the employees the OperationsManager will be supervising are under 30 years of age.

Front 29

Which of the following is the most likely reason whyemployers should employ older workers?

Back 29

Older workers have extensive workexperience.

Front 30

Thurman Inc., a manufacturing companyin Vermont, needs to hire employees for their new office in the city. Thepositions require the employees to travel across the country regularly. Themanagement has specified that they are looking for employees below the age of40 who are young and dynamic. Which of the following beliefs is the managementmost likely to hold?

Back 30

Younger workers are more flexible tochange.

Front 31

Angela Wells recently applied for a jobat Spiga, a lounge in Paris. Having worked in several restaurants and loungesin and across France, she was confident that she would get the job. However,soon after the interview, she was informed that another candidate was offeredthe job, even though the other candidate had limited experience in comparisonto her. Angela feels that she was discriminated against. Which of thefollowing, if true, would best justify Angela's assumption?

Back 31

Angela isa single mother with two young children.

Front 32

Raylon Inc. needs to hire a new FloorSupervisor. As the company has recently made an effort to increase diversitywithin the organization, the HR team wants to hire a qualified female candidatefor the role, instead of adequately qualified male candidates. However, topmanagement insists that optimal performance is the top priority and that thecandidate hired should be the person best suited for the job. Which of thefollowing, if true, would most strengthen HR's case for hiring the femalecandidate?

Back 32

Both candidates have the qualificationsrequired to perform up to expectations.

Front 33

________ refers to the biologicalheritage people use to identify themselves.

Back 33

Race

Front 34

Green Planet, an environmentalorganization, recently opened an office in Indonesia. The organization iscurrently looking for employees to staff a deforestation project in thecountry. They need to recruit individuals who understand the intricacies ofJakarta's culture, the mindset of the locals, and are fluent in the locallanguage. Which of the following are they most likely to consider while theyrecruit for these positions?

Back 34

race

Front 35

________ may be defined as an individual's currentcapacity to perform the various tasks in a job.

Back 35

Ability

Front 36

________ is a dimension of intellectual ability whichrefers to the ability to do speedy and accurate arithmetic.

Back 36

Number aptitude

Front 37

________ is a dimension of intellectualability which refers to the ability to understand what is read or heard and therelationship of words to each other.

Back 37

Verbal comprehension

Front 38

________ refers to a dimension ofintellectual ability which involves identifying a logical sequence in a problemand using this logical sequence to solve the problem.

Back 38

Inductive reasoning

Front 39

________ is a dimension of intellectualability which involves using logic to assess the implications of an argument.

Back 39

Deductive reasoning

Front 40

Which of the following best describesspatial visualization?

Back 40

the ability to imagine how an objectwould look if its position were changed

Front 41

Rene Cox works as a media officer in aglobal forest protection organization. Her job requires her to interact with alarge number of people from the press with whom she needs to establish strongprofessional relationships. This requires her to remember a large number ofpeople's names and the organizations with which they are associated. Which ofthe following dimensions of intellectual ability will best help her accomplishthis task?

Back 41

memory

Front 42

Gina Sanchez, an architect in California, isrenovating an old school building and turning it into a retail andentertainment space. She must decide how the existing layout can be redesignedand modified to best suit the new uses. Which of the following dimensions ofintelligence will most help Gina reimagine the existing building?

Back 42

spatial visualization

Front 43

Irene Jones, a project manager at awater conservation foundation, is holding a team meeting to discuss thedifferent modes of spreading awareness about the issue of water conservation tothe public. A team member, John Sullivan, states that using broadcasting mediais the best way to reach out to the public. On the other hand, Pamela Rileystates that print media is the right medium to spread word about the issue.Jones is now weighing the pros and cons of both her team members' suggestionsbefore choosing the medium which will be most appropriate for the waterconservation project. Which of the following dimensions of intellectual abilityis Jones most likely to be using to make her decision?

Back 43

deductive reasoning

Front 44

A market researcher who uses hisability to identify a logical sequence to predict demand for a new line ofwinter clothing is using the ________ dimension of intellectual ability.

Back 44

inductive reasoning

Front 45

Jeremy Samuels works in the policedepartment of California. His job often requires him to observe clues thatcriminals leave behind. His job is to analyze these clues which help thedepartment catch the criminal. Which of the following dimensions ofintellectual ability does Samuels most likely have?

Back 45

perceptual speed

Front 46

Lorna Perry, who works in a financialfirm in Michigan, is required to calculate a large number of clients' accountsdaily. She needs to tally figures and check accuracy at a high speed. Which ofthe following dimensions of intellectual ability does Perry most likely use?

Back 46

number aptitude

Front 47

Audrey Smith is a renowned psychiatristin New Jersey. While interacting with patients, she needs to understand theirpoints of view by listening intently to what they say. It is important that sheunderstands their problems so that she can offer advice. In such a situation,Smith is using the ________ dimension of intellectual ability.

Back 47

verbal comprehension

Front 48

________ refers to an overall factor ofintelligence as suggested by the positive correlations among specificintellectual ability dimensions.

Back 48

General mental ability

Front 49

The ________ is the most widely used intelligence testin hiring decisions and takes only twelve minutes to be completed

Back 49

Wonderlic Cognitive Ability Test

Front 50

________ may be referred to as thecapacity to undertake tasks that demand stamina, dexterity, and strength.

Back 50

Physical abilities

Front 51

________ refers to the ability to exertforce against external objects.

Back 51

Static strength

Front 52

Which of the following is a kind ofphysical ability which refers to the ability to make rapid, repeated flexingmovements?

Back 52

dynamic flexibility

Front 53

Which of the following best describesthe physical ability known as trunk strength?

Back 53

the ability to exert muscular strengthusing the abdominal muscles

Front 54

Which of the following best describesthe physical ability known as dynamic strength?

Back 54

the ability to exert muscular forcerepeatedly or continuously over time

Front 55

Which of the following best describesthe physical ability known as dynamic flexibility?

Back 55

the ability to make rapid, repeatedflexing movements

Front 56

The ability to move the trunk and backmuscles as far as possible is known as ________.

Back 56

extent flexibility

Front 57

The physical ability that allows a body to maintainequilibrium despite opposing forces is known as ________.

Back 57

balance

Front 58

The physical ability that allows a bodyto continue maximum effort at maintaining prolonged effort over time is knownas ________.

Back 58

stamina

Front 59

Over the past 50 years the earnings gapbetween Whites and other racial and ethnic groups has decreased significantly.

Back 59

TRUE

Front 60

Demographics mostly reflect deep-levelrather than surface-level diversity.

Back 60

FALSE

Front 61

Two colleagues who bond oversimilarities of growing up in a French-speaking locality can be said to havedeep-level similarities rather than surface-level similarities.

Back 61

FALSE

Front 62

Differences in easily perceivedcharacteristics, such as gender, race, ethnicity, age, or disability, give riseto surface-level diversity.

Back 62

TRUE

Front 63

Unfair discrimination involves noticing and beingaware of individual characteristics among people in a group.

Back 63

FALSE

Front 64

Effective diversity management involves eliminatingunfair discrimination.

Back 64

TRUE

Front 65

Women being passed over for promotioneven when they are performing better than men is an example of a discriminatorypractice.

Back 65

TRUE

Front 66

Denying overseas assignments to certaindeserving employees over others is a form of exclusion, a kind of workplacediscrimination.

Back 66

TRUE

Front 67

Recent U.S. legislation has institutedmandatory retirement at 70 in order to ensure that jobs are available foryounger workers.

Back 67

FALSE

Front 68

Older people are more likely to quitand change jobs than younger employees.

Back 68

FALSE

Front 69

In general, older employees have lowerrates of avoidable absence than do younger employees. However, they have equalrates of unavoidable absence, such as sickness absences.

Back 69

TRUE

Front 70

There has been a significant decreasein the female participation in the workforce over the past 40 years.

Back 70

FALSE

Front 71

Flexible work schedules andtelecommuting hamper efforts to increase diversity within organizations.

Back 71

FALSE

Front 72

The U.S. Bureau of the Census does not allow forclassification of individuals by race.

Back 72

FALSE

Front 73

Hispanics can be of any race.

Back 73

TRUE

Front 74

Using mental-ability tests for promotion leads tounfavorable outcomes for racial and ethnic groups and hampers efforts towarddiversity management.

Back 74

FALSE

Front 75

According to the Americans withDisabilities Act, employers are under no obligation to make accommodations forindividuals with physical or mental disabilities.

Back 75

FALSE

Front 76

A person suffering from alcoholism isnot classified as disabled according to the U.S. Equal Employment OpportunityCommission, as alcoholism is self-induced.

Back 76

FALSE

Front 77

Federal law in the United Statesprohibits discrimination against employees based on sexual orientation.

Back 77

FALSE

Front 78

The less complex a job in terms ofinformation-processing demands, the more general intelligence and verbalabilities will be necessary to perform successfully.

Back 78

FALSE

Front 79

The structures and measures of intellectual abilitiesgeneralize across cultures.

Back 79

TRUE

Front 80

Perceptual speed is the ability toimagine how an object would look if its position in space were changed.

Back 80

FALSE

Front 81

Inductive reasoning is the ability to identify alogical sequence in a problem and then solve the problem.

Back 81

FALSE

Front 82

Memory is not a component of intelligence and isconsidered as a separate faculty.

Back 82

FALSE

Front 83

There is a strong correlation betweenintelligence and job satisfaction.

Back 83

FALSE

Front 84

Physical abilities may be defined asthe capacity to do tasks that demand stamina, dexterity, strength, and similarcharacteristics.

Back 84

TRUE

Front 85

Diversity management refers to beingunbiased by overlooking the differences between individuals in an organization.

Back 85

FALSE

Front 86

A method of enhancing workforcediversity is to target recruiting messages to specific demographic groups whoare underrepresented in the workforce.

Back 86

TRUE

Front 87

Targeting recruiting messages tospecific demographic groups underrepresented in the workforce is an example ofunfair discrimination.

Back 87

FALSE

Front 88

A diversity program effective inimproving representation in management is a strategy to measure the representationof minorities in managerial positions.

Back 88

TRUE

Front 89

Improving recruiting practices andmaking selection systems more transparent are ways of preventing target groupsfrom being under-utilized.

Back 89

TRUE